SkyGeekReviews of skygeek.com

1 star - I would highly recommend staying AWAY from Skygeek! they do not stand behind their products they sell. --update-- 3 star - after this review they now want to stand behind their product.

Items took almost 2 weeks to be delivered. Notwithstanding the inefficiencies of USPS these days, the delivery could have been quicker particularly given the sizable "shipping" fee for only two small siphon valves. Disappointing.

Some materials were backordered. A week after my order, I received an email saying the entire order was to ship the following day. One week after this I follow up as I had not received my order. Apparently two items were still backordered and the rest of the order was still waiting on these parts which could be weeks out. Two weeks after my order, nothing had shipped! A phone call resolved it and the in-stock parts shipped. Almost three weeks to receive parts that were in stock when I ordered. This is a little frustrating and is not communicated clearly on the web site. Advice: do not order online but call and talk to a representative.

I love ordering from SkyGeek, I really do. The online ordering process is sooooo easy and you usually always have everything I need. However, I always order manufacturing certs and pay $15.00 fee but they NEVER come with the order. I have to email the company and request them, provide all the order information you should already have, and then wait for the certs to be emailed. I can't begin to use the product with out the certs and I usually have to wait a couple of days to get them, meanwhile, I have parts waiting to be assembled and no usable product. Please - Please - Please include the certs with your packaging....every time they are ordered.

Ordering experience was good, but the search engine on the site wasn’t 100%. I searched the item by aircraft type which brought up one result, but I knew you had other options. I racked down the part number and then found what I wanted. I understand the shipping issues, but the response was misleading. First I was allowed to pay for guaranteed next day shipping, that was not available, this was later refunded...thank you. Second the confirmation said ‘ready to ship in 11 days’, but it took over a month. This wasn’t because of UPS, it took over a month for you to get the items together and give them to UPS for shipping to the UK. Ordered on December 12th, still don’t have them!

Recently, not certain when or why, we are unable to order on-line via our work network without enabling java-script. Unfortunately, java causes other issues with programs, so our request to our IT Dept was declined. In order to place an order, we have to use our personal cell phones which is an inconvenience.

Can't speak to someone in customer service or technical support.

Unable to deliver due to supplier.