Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
SkycasketsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sky Caskets is an independent, nationwide casket service dedicated to providing families with a compassionate and affordable way to honor their loved ones. Specializing in high-quality caskets sold directly to the public, they offer a meaningful alternative to traditional funeral home pricing. With an extensive collection designed to meet diverse preferences and needs, Sky Caskets ensures a dignified and respectful selection process during a difficult time. Their commitment is to support families across the United States with exceptional service and products that offer peace of mind Call now for assistance: (800)-759-1018.
Skycaskets (skycaskets.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
756 approved reviews, newest moderated first
Mathew was such an amazing person to work with! Ordered yesterday and had it delivered with pictures and videos next day. Gave me the best price possible and I cannot thank him enough!
By Pearl T.
Response from Skycaskets· May 13, 2026
Thank you Pearl. We strive to give the best service possible. It was an honor to serve you and we hope you'll be able to have a beautiful service.
Our experience with this company was truly exceptional. During a very difficult time for our family, Mathew went above and beyond to help us obtain the most exceptionally beautiful Casket for our loved one who passed away. His compassion, professionalism, and attention to detail made a meaningful difference. He handled everything with care and respect, and we are deeply grateful his support. We highly recommend them to anyone seeking thoughtful and reliable service.
By Jaime Terry D.
Response from Skycaskets· May 12, 2026
Thank you Jaime! The goal is to make a hard time a little better. We were honored to serve you and hope you were able to have a beautiful service.
Ceo was so nice and customer oriented. Super helpful answered all questions that I asked in a polite way. Thank you very much. You will always have my business and anyone else I know. I will send their business to you guys. I work for the biggest retail store in the world so I know alot of people.
By Lora M. M.
Response from Skycaskets· May 12, 2026
Thank you Lora. It's always nice to hear that were treating our customers right! It was an honor to serve you!
My experience with Skycaskets was the best. They made a beautiful custom casket for my son’s burial and it was made with so much care and concern for our son. This funeral was one of the most trying times in my life and working with Skycaskets definitely put a smile on my face. They are professional and proficient and if I ever had to shop for a casket again I would definitely shop with them. The experience was five star.
By Tina A J.
Response from Skycaskets· May 5, 2026
Thank you Tina, Respectfully, we hope we don't have to work with you again for a very long time. That being said, when you need us we will be here. Thank you for putting your trust in us with your son's casket. He deserved the best!
Iam so excited that I have gotten my mom a casket from sky caskets. They really took care of my family. We wanted a customized casket for our lived one but we were told from other casket company that our vision could not be done. Matthew give me such a wonder walk though on what to except on how my casket would look for my love one and it was exactly what we wanted and not expensive. Thank you sky casket.
By Natasha B.
Response from Skycaskets· May 5, 2026
Your mom deserves the best. We're honored that you allowed us to be a part of her services.
Wow!!! I'm so excited to have VIP customer service buying a casket. Matthew made my experience a lot easier that I thought it could be. He explained to me and reassured that I would be very pleased with customized casket with putting my Sister name in it with the Lord's Prayer and praying hands. Thank you so much Matthew
By DEBORAH
Response from Skycaskets· May 5, 2026
Debora, It was a pleasure to work with you. You were awesome! We hope you're able to have a beautiful service!
I'm so hurt it's been a nightmare for me I'm a mother and I'm single with for kids I ordered a wooden casket for my father it was supposed to be cherry wood I was told that it was the same one use for the owner grandmother that was beautiful and that I was gonna love it. When I seen it I was actually crying It was absolutely horrible the color the quality everything about was horrible I couldn't never expect anything so terrible it looks nothing like the picture I was so embarrassed I called and had to order another casket and never got my money back or anything I just couldn't believe how this happened especially when they have really nice pictures on the site I'm heartbroken.
By April S.
Response from Skycaskets· Apr 29, 2026
April, you called us to order a casket and selected the cherry one after we texted you live pictures of the actual casket that we sent you. We delivered the casket on the 10th where it was signed for in good condition. We thought all was well. You called us back on the 20th and to order a bronze casket and needed it delivered the next morning on a Saturday because you said that the first one didn't have enough bling for your family members. We got the bronze one delivered the next day. If our caskets were that bad then why would you call us back to order another one? This makes no sense. We are actively trying to get the cherry one sold for you in the meantime.
Matt Warner has been a good friend for many years. We appreciate his willingness to do whatever we need to care for our families. Our sincere thanks.
By Gene H.
Response from Skycaskets· Apr 29, 2026
Thank you Gene, Always nice to hear from a great funeral director at a phenomenal funeral home!
