I had to return the unit I bought
I had to return the unit I bought, but customer service was excellent. My fault. I didn't realize that the model in question lacked analog inputs.
By David In S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
201 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to SKY by Gramophone. We're Gramophone's online audio store. We provide high-quality audio products that suit every lifestyle. Shop today!
SKY by Gramophone (skybygramophone.com) has 201 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
201 approved reviews, newest moderated first
I had to return the unit I bought, but customer service was excellent. My fault. I didn't realize that the model in question lacked analog inputs.
By David In S.
I had a difficult purchase with some issues, Manuel from Sky by Gramophone was right there all along the way to correct and resolve my problems and took back my purchase and sent me the correct product I wanted and needed! Manuel did a great job and his communication was excellent the whole way through! Thank you Manuel! Highly recommended!
By Howard S.
Great service, a trustworthy seller.
By Noah
The ease of using the web site.
By George N.
Priced right and delivered fast - what more do you want?
By Eric S.
Shipment on time and as advertised
By Steve H.
Great shopping experience. Fast shipping and brand new headphones arrived in perfect condition.
By Jerry C.
excellent fast service. product arrived very fast!! will for sure buy again in future
By John F.