Great customer service
Great customer service! They were quick to catch a mistake and made sure to fix it and call to make changes not just cancel the order like most people would! Fast shipping!!!
By Aeryn G.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
201 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to SKY by Gramophone. We're Gramophone's online audio store. We provide high-quality audio products that suit every lifestyle. Shop today!
SKY by Gramophone (skybygramophone.com) has 201 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
201 approved reviews, newest moderated first
Great customer service! They were quick to catch a mistake and made sure to fix it and call to make changes not just cancel the order like most people would! Fast shipping!!!
By Aeryn G.
great customer support after a delay with delivery
By Jim R.
Ordered on May 28th and just got it today June 12th. It took way longer to ship than the 3 to 4 days printed on your website and horrible communication without my having to reach out to you.
By James S.
Shipped fast
By Rufus T F.
They forget to put an invoice to my product i bought.After my call it was sent by email. Otherwise comunication is so insincere. Please don’t use a template. Thank you
By Tuncer Y.
fix your Klarna interface. It's a MESS
By HR in Nashville T.
Never received cable. Refunded $100 but it still cost me $10 and 2 weeks of my time. Thanks for nothing
By S P K.
Straight forward, good pricing. Fast response times. Quality product.
By TW