Excellent!
Very good service, well packaged order and extremely satisfied with the product. It arrived on time. I recommend it to everyone! Thanks SKY by Gramophone!
By Daniel M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
201 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to SKY by Gramophone. We're Gramophone's online audio store. We provide high-quality audio products that suit every lifestyle. Shop today!
SKY by Gramophone (skybygramophone.com) has 201 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
201 approved reviews, newest moderated first
Very good service, well packaged order and extremely satisfied with the product. It arrived on time. I recommend it to everyone! Thanks SKY by Gramophone!
By Daniel M.
Kent is great! Thanks - Frankie
By Frankie S.
Originally ordered specific product on Jan. 6. They sent me wrong item. Had to contact & made return on Jan. 13. Got refunded & had to repurchase again on Jan. 23. Anxiously waited almost a month for correct item that i finally received on Jan 27th. Could have given me a small discount just to compensate for the inconvenience of a wrong item shipped. Customer rep. Was helpful.
By José
Quick and responsive service item came as described and were very helpful with some questions I had
By Christopher B.
Fast service. Thank you Gramophone. I recommend you pay one of their retail locations a visit when in the Baltimore/Washington area.
By Mark R.
Tried (repeat that) Tried to purchase a reciever from them. After giving them all info as well as joing there site and answering a email from a third party company about the purchase (which I never authorized my info to be given to) Later that same day I get a email my order was canceled and I will get a refund. No explanation whatsoever. Ended up calling the (what I was told was) the store and they couldn't help. Poor service. Have to wonder if this is a scam to collect private info from people. Did finally get a call. The caller ID said (wireless caller) and the person said to call back but left no name or number. Called back the number I had and they didn't know anything about the call. Wireless Call on the caller ID? This is more and more sounding like a scam company.
By Ray W.
Quick shipping and product was exactly as described
By Jamie
easy transaction. good prices.
By EO