Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 170 reviews with 4 stars · Clear filters
Very friendly although I was somewhat confused by the communication.
By Customer
Response from SkinnyRx· Oct 23, 2025
Thanks for your feedback! We're glad we came across as friendly. Sorry about the confusion with our communication—we'll work on being clearer. Feel free to reach out if you need anything!
In speaking with the support representative, Shiela, I found her to be extremely helpful and pleasant, and knowledgeable about the product. My only concern was that it’s a bit hard to understand her. Possibly due to using a speaker phone.
By phyllis W.
Response from SkinnyRx· Oct 22, 2025
Thanks so much for the kind words about Shiela! We're so glad she was able to help you out. And we really appreciate the heads-up about the audio quality—we'll definitely look into that to make sure future calls come through clearer. Thanks again for your feedback!
Sheila did a great job and remedied the issue quickly and professionally
By Holly M.
Response from SkinnyRx· Oct 20, 2025
Thank you so much for taking the time to leave this review! We're thrilled to hear that Sheila was able to resolve your issue quickly and professionally. She's a valued member of our team, and we'll be sure to share your kind words with her. We appreciate your business and look forward to serving you again!
Patricia phoned me on a Saturday morning and took the time to explain many details. She verified my shipment arrival date that I was unaware of which totally pleased me! I felt I was in limbo prior! Very thorough and pleasant!
By Kris D.
Response from SkinnyRx· Oct 20, 2025
Thank you so much for sharing this! We're really glad Patricia could help track down your shipment date - we know that waiting in limbo is no fun. She's great at what she does, and we're lucky to have her on our team. We really appreciate you taking the time to leave this review!
Maria contacted me right away and went through everything with me. She was friendly, knowledgeable and very caring! I am grateful for this expertise with her.
By Nancy B.
Response from SkinnyRx· Oct 20, 2025
Thank you so much! Maria will be thrilled to hear this. We're so glad she could help make everything clear and comfortable for you. We really appreciate you!
Patricia did a great job helping me today on the phone and direct me to the right people. She was very helpful and very nice.
By David W.
Response from SkinnyRx· Oct 17, 2025
Thanks so much! We're really happy Patricia could help you out. She's awesome, and we'll definitely let her know you appreciated her help! Quick question – we noticed you gave us 4 stars. What could we have done to make it a 5-star experience for you?
Aimee B was very helpful and thorough, in the ordering process. However, my credit card was charged at the time of purchase on Wednesday, mid-day. It has taken all day today to find out that my order has been sent to the pharmacy, and once processed (excluding Friday, Saturday and Sunday) that it will take 3-5 days to receive my order. And you're going to let me know when the order ships - excluding Friday, Saturday and Sunday??? So, you have my money prior to processing or shipping, and it may take up to 7 days to receive my order. That doesn't seem exactly fair correct for a $1,000 purchase.
By Terri
Response from SkinnyRx· Oct 16, 2025
Thanks so much for the kind words about Aimee B! She'll be so happy to hear this. Quick question – we'd love to know what would've made it a 5-star experience for you? Your feedback really helps us get better!
Erwin called me this morning to welcome me! It made the process seem easy to understand! I'm looking forward to trying out SkinnyRx!
By Julie R.
Response from SkinnyRx· Oct 16, 2025
Thanks so much for this! So glad Erwin could help make everything clear for you – he's great at that! We're excited to have you with us! Quick question though – what would it take to make this a 5-star experience for you? We'd love to know how we can do even better.
