Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 170 reviews with 4 stars · Clear filters
Good experience. Sometimes difficult to use the chat function to get what you need, but a call always works. Sheila was very helpful today. I will renew again after the holidays!
By Jen
Response from SkinnyRx· Nov 26, 2025
Thanks so much for sharing! We're glad Sheila could help you out today—she's great! We hear you on the chat function and appreciate the feedback. Happy to know a quick call did the trick though! Looking forward to having you back after the holidays!
So far, I am satisfied, but we’ll see once the process is fully complete. Great customer service and very welcoming.
By Christy L.
Response from SkinnyRx· Nov 24, 2025
Thanks for the feedback! Really glad our team made you feel welcome. We're here if you need anything as you finish up!
Maria called me from SkinnyRx to welcome me. She spoke clearly about the process and what I can except to happen next in the process. I would have like to receive an email with the contact information in case I need to reach out for support. She mentioned there is an app where I can do this too so I will probably do that.
By Anna H.
Response from SkinnyRx· Nov 21, 2025
Thanks for sharing this! So glad Maria made you feel welcomed and explained everything clearly. You're spot on about the app - that's the easiest way to reach us anytime you need support. Our team is super responsive on there! We'd love to know what would've made this a 5-star experience for you. Any feedback helps us get better! Thanks for choosing SkinnyRx!
Phil did a great job answering helping me and answered all my questions
By Melissa
Response from SkinnyRx· Nov 20, 2025
Thanks for the review! So glad Phil could help you out - we'll let him know you appreciated it. Quick question though - what would it have taken to get that 5th star? Always looking to improve!
So far my experience has been easy no complaints as of yet responded very quickly answer any questions that I had and reached out to me to ensure everything was correct
By G P.
Response from SkinnyRx· Nov 18, 2025
Thanks so much for your review! We're really glad everything has been easy and that our team could help answer your questions quickly. We'd love to know – what would it take to earn that 5th star from you? Your feedback means a lot to us!
Mariz was super helpful in getting me a quick resolution to my issue when I called. I had a subscription order that went through and called within 4 minutes of being notified of the sale to state that I did not want it. Most subscription services give you a heads up that a charge is coming up, but skinny Rx does not. As such, they were helpful, but only after they failed to communicate in the front end! Also, you cannot cancel services online which is in inconvenient.
By Beth Z.
Response from SkinnyRx· Nov 17, 2025
Thanks for the feedback! Really glad Mariz was able to help you out quickly. We appreciate your feedback and will use it to make the process much more smoother in the future. We hear you and appreciate you letting us know.
Easy process, very welcoming experience.
By Starr F.
Response from SkinnyRx· Nov 10, 2025
Thank you so much for the kind words! We're thrilled to hear the process was smooth and that you felt welcomed. That's exactly what we aim for with every customer. We appreciate you taking the time to share your experience! 💙
The customer service calls from the beginning are very helpful. Also it actually feel like they are on your team. Good prices as well. Carmelyn was very helpful.
By Kyle S.
Response from SkinnyRx· Nov 10, 2025
Thanks so much for this! We're really happy Carmelyn and the team could help you out. It means a lot that you feel we're on your team – because we absolutely are. Appreciate you!
