Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 170 reviews with 4 stars · Clear filters
She was very helpful with all the questions, and concerns I had. I love that they work with you on payments. Thank you so much!
By Denetrice B.
Response from SkinnyRx· Jun 22, 2026
Thank you so much for the kind words! We're so glad she was able to answer all your questions and put your mind at ease. We totally believe in working with our customers, not against them, especially when it comes to payments. Thanks again for sharing this with us!
They are always willing to help me . They are also very nice and listen to you and try to help
By Tanya M.
Response from SkinnyRx· Jun 22, 2026
Thank you so much for this kind review! 😊 We're so glad our team has been there for you and made you feel heard. That means a lot to us. Looking forward to continuing to support you!
The upload process was having issues and took half a dozen times to get my id pic uploaded
By Customer
Response from SkinnyRx· Jun 22, 2026
Thanks so much for sticking with it and sharing this with us! We're sorry the ID upload gave you such a hard time, that's frustrating and not the experience we want for you. We'd love to look into what happened on our end, so please give us a call at 888-979-9580 (Mon–Fri 8AM–8PM EST, Sat–Sun 9AM–6PM EST) and we'll make sure it's smoother next time. Thanks for your patience!
Mary was very helpful. We got disconnected but she called right back.
By Courtney and D.
Response from SkinnyRx· Jun 15, 2026
Thank you for the kind words! A dropped call won't stop Mary. We love that she called right back and we'll make sure she hears about this!
Amér was very helpful thank you
By Customer
Response from SkinnyRx· May 28, 2026
Thank you so much for sharing this! We'll make sure Amér knows their help made a difference — feedback like this truly means a lot to our team. We appreciate you taking the time! May we know how we can make your experience better to gain that 5th star?
Monica B was extremely helpful, kind, and she had a contagious upbeat energy. My only complaint about the whole experience was there was a span of 2 days where you guys had called me at least 30 times to update my payment, even though I had answered and spoken to the agents at least twice to inform them of this. This is none of the agents’ fault as I’m sure they were simply calling the person the computer told them to call, but I think maybe it was a data issue or something.
By Customer
Response from SkinnyRx· May 28, 2026
Thank you for the kind words about Monica B! She's a gem and we'll make sure she sees this. You're totally right about the calls, and we're sorry about that. Sounds like a system glitch on our end, and that's on us to fix. We appreciate you being so understanding about it!
paul was very helpful. I havent recieved my medicine yet though so im a little anxious about that.
By Lizabeth
Response from SkinnyRx· May 26, 2026
So glad Paul was able to help! We totally understand the wait can be stressful. Give us a call at 888-979-9580 and we'll get that sorted out for you!
Aira Liawao was very helpful in providing me the information that I needed for my medication needs. She took her time explaining the information to me and didn’t rush me off the phone. She made sure that I was satisfied before ending the call with me!
By TRACY T.
Response from SkinnyRx· Apr 6, 2026
Thank you so much for sharing this! We're really glad Aira was able to take care of you and make sure you had everything you needed. We'll be sure to pass along your kind words to her. She'll love hearing this!
