Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
180 reviews
SkateProSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.The current product range covers: • Pro Scooters• Skates & Ice Skates• Skateboards & Longboards• Surf & Wakeboards• Skis & SnowboardsSkatePro also offers the option to create custom-built products:• Scooter Builder• Skateboard Builder• BMX Bike Builder• Snowboard Package Builder• Aggressive Skates Builder
SkatePro (skatepro.com) has 180 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
180 approved reviews, newest moderated first
Excellent product quality and style. Easy install and my daughter is back riding! I loved the product selection of the site, the shipping cost seemed high at first, but after doing more research, SkatePro products still came in as the best option.
By Steven C.
Skates fit perfectly and came in just a week.
By Joselyn I.
The skates were sent used when i ordered new ones, it took them multiple weeks to respond to my refund request, and they didnt even offer me a full refund, absolutely terrible service
By Dan
Response from SkatePro· Aug 26, 2022
Hello, Thank you for taking the time to write a review about your experience with us. As this was an unprecedented case, we had to ask our superiors for help in investigating what happened with your skates and also to find a viable solution for you. All of these processes, unfortunately, take a bit of time. We are sorry that you felt we made you wait too long for this. When we proposed a solution to you initially, you accepted it without any remarks, so we assumed you were satisfied with our offer and proceeded to act on our agreement. This was the last time we spoke to you directly. Since this clearly seems to not be the case, we will be happy to reach out to you via email and talk about this case again. Kind regards, SkatePro
Parts were awesome, especially the pedals. Quick shipping, very satisfied!
By Tommy H.
Exactly what I was looking for and the customer service was above and beyond. Highly recommend!
By freeportroller
This is an overseas company and if you want to return an item its impossible. In my case the skates we ordered were too small for my son and since he had tried them inside the house we were told he could not return them,that we could sell them on ebay.smh.
By Arthur D.
Response from SkatePro· Aug 3, 2022
Hi Arthur, Thank you for taking your time to leave a review. We are indeed a Danish company, this is not something we try to keep a secret. You have 365 days after purchase to return an order, as long as it reaches us in the same condition as it was received. So trying them on inside the house should not be an issue, as long as there is no further damage. Unfortunately I haven't been able to find any communication regarding this with the provided email address or phone number, but I've sent you an email to have a closer look. //Floris
Always great ordering at skatepro! Items are as described and shipping is quick! Thanks! Will definitely purchase again!
By customer
Ordered skates that ended up being too large. Returning skates and getting a smaller pair was a breeze through the website. The new skates are perfect!
By Julie
