Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
180 reviews
SkateProSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.The current product range covers: • Pro Scooters• Skates & Ice Skates• Skateboards & Longboards• Surf & Wakeboards• Skis & SnowboardsSkatePro also offers the option to create custom-built products:• Scooter Builder• Skateboard Builder• BMX Bike Builder• Snowboard Package Builder• Aggressive Skates Builder
SkatePro (skatepro.com) has 180 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 6 reviews with 3 stars · Clear filters
Great company. So glad I found them. Fast shipping, products are awesome
By Ja J.
Response from SkatePro· Nov 25, 2022
Hey, Thanks for your review and the nice feedback. Please do let us know what we can improve to reach your full satisfaction ;) Your SkatePro Team!
I ordered birthday gifts for my daughter. I like the products but received the wrong size shirt. The online ordering was complicated and confusing. When I asked if I can exchange the shirt for the right size I was offered a $15 credit which I probably will not use.
By Aleathea
Response from SkatePro· Sep 22, 2022
Hello Thank you so much for taking the time to give us your feedback. We have given you $15 to help you to acquire the correct size shirt because the return process would be more expensive for you. Our apologies that the proposal wasn't to your liking. Let us know if there is anything else that we can do for you. All the best.
The skates I ordered didn’t fit after I tried them on once, so I had to send them back. The process to return was fairly difficult because you have to mail them to Denmark and there are additional steps to do so (extra customs forms) but I appreciated the reduced shipping of $19 once I found it sold on the site. I was also disappointed when they would not give me my full refund bc of a small mark on one of the tires I’m not convinced I created, because I only tried the skates on and could not ride them because of the fit. Overall I will be very careful before ordering from here again because of the difficult process to return, the additional return shipping costs, and the questionable defect resulting in only a partial refund.
By Shannon
Response from SkatePro· Aug 25, 2022
Hello Thank you so much for taking the time to review us. Your feedback is important to us and will help us improve. Our apologies for any inconvenience experienced with our return policy. All the best.
I like the skates and they look nice, but they are tight even after ordering 2 sizes bigger, which is odd to begin with. Fix your sizing. Perhaps they will break in and get looser, but the right one was also not keeping my foot at the bottom.
By Daniel
Response from SkatePro· Jun 30, 2022
Hello Thank you for taking the time to review us. Our size chart is based on our assessment and previous customers experience. Our apologies that size chart didn't work for you. We will make sure to improve it. Meanwhile, let us know if there is anything that we can do to help you. Have a wonderful day.
Super heavy, I will need to customize to get a softer ride out of them.
By JoeyA
Response from SkatePro· Jul 6, 2022
Thank you for your review. These are entry level aggressive skates, so they are a bit heavier than maybe some other skates available on the market. For your next pair, maybe check out the weight in the specifications or reach out to us so we can find this out for you. /Stjepan
My very expensive wheels came in a plastic bag, and inside of an envelope that was ripped open. I spent very good money and feel like it was just thrown into a cheap package. One of the bearings came broken and does not spin. I will never purchase anything from this store again😢 Not a happy customer at all.
By Christopher K.
Response from SkatePro· Jul 6, 2022
Thank you for your review. I am sorry to hear about your package. I have reached out to you in a private email to get some more information and see how can we help you. /Stjepan
