lack of quick start in box
It was irritating to look through the instructions (tiny print) and find no link info on battery loading. Web site was good - just add one piece of paper with link to quick start to correct.
By David R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
725 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SIONYX is a silicon-based photonics company that develops proprietary night vision camera systems for commercial and defense related applications. Our primary commercial markets include hunting and outdoors, law enforcement, search and rescue, executive protection and maritime.
SIONYX (sionyx.com) has 725 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
725 approved reviews, newest moderated first
It was irritating to look through the instructions (tiny print) and find no link info on battery loading. Web site was good - just add one piece of paper with link to quick start to correct.
By David R.
Service was great!
By Mike B.
Effective ad for the product, simple and easy to use order menu. Appreciated the follow up call as a result of different ordering and shipping address.
By lawrence
Everything, including the VERY good demo video, was very good. I just do not give excellent ratings before I try the equipment.
By Peter
It was difficult to understand the instructions to place the order and make payment.
By Bob P.
So far, excellent service. Pleased the order this AM and it shipped this afternoon. Excellent!
By Ed L.
Easy order fast ship
By Derek L.
Site is difficult to navigate and information is down too many tabs. It's there, but you have to be looking for it. A model/spec forward layout would be much more helpful vs. a testimonial forward layout.
By Justin