SIONYXReviews of sionyx.com

The rail mount is funtional, only issue with it may have been an overlook in development, but you need to remove the mount to access the tab to remove the battery pack. Not a big deal unless you plan on staying out and having to change batteries in the middle of the night

Good product, works well, very fun!

So far it has been a great experience, got my shipping notice within hours of the purchase.

Super quick and simple transaction including shipping. I will definitely be doing more business here! Thank you.

I am returning this piece of junk. It only works with the App when the setting is in the settings mode. Can't use camera and app at the same time. NO manual or quick start guide. Had to find out they were supposed to be included using youtube. With the mount installed you can't change the battery. You have to remove from the firearm then remove from the mount to make a battery change. The first battery took over 14 hours to charge and lasted only 30 minutes before going dead. The second battery took 4 hours to charge and lasted just under an hour. I guess someone else must have received this and also returned it. The box has without question been opened. Even when it says Wi Fi connected the app say camera not connected. Purchased from Optics Planet

great little unit, very responsive company.

I bought an original Aurora with the pre-holiday sale. There was something weird with my card, and I finest you all about it - the responses were prompt and professional. The camera was shipped quickly and arrived promptly - good stuff. Even dealing with the rebate and illuminator taking awhile to ship, Justin was responsive and helpful. Again, great customer service. The bad? I was sent a survey shortly after getting my camera. In that survey I let y'all know that it was kind of obnoxious to keep the Pro model unavailable through the holiday sale, only to make it available for purchase pretty much immediately after the "holiday sale" ended. I can guess at why you folks did this - clear out the stock on products there's going to be much much less interest in as soon as the Pro is available - from the consumer end, it was a frustrating move. I, like many others, would have skipped the holiday sale and just gotten the pro had you made it available before the holidays. But what was particularly unprofessional was the response I got from William, who seemed personally offended by my feedback. Through a series of emails, he offered to "buy back" my camera if I wasn't happy with it. It was like pulling teeth over the course of something like 8 emails back and forth to get the details of what this "offer" actually was (he neglected answering my really straightforward questions to clarify what was being offered through multiple emails) - he didn't mean a return and then an exchange/refund - Will meant I would send my camera back to be assessed by him, and he would then pay some amount to be determined based upon inspection that I could then apply towards a Pro. It would have been better of William had just taken my criticism as helpful customer feedback - I was fine with my purchase, just a little put off by having bought a product that was almost instantly no longer top-shelf. Instead we had this bizarre exchange that left me questioning whether I'd want to deal with, or recommend you folks again. If Will was going respond and offer something, the customer friendly response would have been to offer an immediate exchange and send me the invoice to pay the difference in cost FYI. Not responding would have been just fine too, and then all I'd remember were the good interactions.

I would like my money back as this product is falsely advertised!!!