I’m Still Waiting for My Product to…Still Waiting
I’m Still Waiting for My Product to Arrive 🤪
By MellowStill
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
725 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SIONYX is a silicon-based photonics company that develops proprietary night vision camera systems for commercial and defense related applications. Our primary commercial markets include hunting and outdoors, law enforcement, search and rescue, executive protection and maritime.
SIONYX (sionyx.com) has 725 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
725 approved reviews, newest moderated first
I’m Still Waiting for My Product to Arrive 🤪
By MellowStill
The camera works great, but the light that came with it was messed up. When I addressed this they immediately sent me a new one, but that one was also broken in the same way.
By David C.
Response from SIONYX· Apr 13, 2021
Hi David, First, thank you for your recent Aurora purchase. Your support means a lot to us and we want to help out! Apologies for this inconvenience and frustrations around the IR light. We want to fix this immediately! When you get a chance, could you fill out a support ticket & Bill from customer care will ship you a new light: https://support.sionyx.com/support/tickets/new If you have any questions or concerns, please don't hesitate to reach out to my email at [email protected] and we can set up a call. Best regards, Justin SIONYX Team
Enjoying the mount and cam
By Paul
Great device. Received as advertised.
By Ryan C.
Company was very responsive and helpful with my problem and providing service. I am very satisfied.
By Albert M.
I’m very impressed by the quality of the Sionyx as well as the ease and efficiency of the purchase process. This thing is awesome!
By Thomas C.
Excellent!!
By Robert W.
Great device, night looks like day. People I have shared this with are really impressed.
By Rick M.