Silent BeaconReviews of silentbeacon.com

Great product! Setup took a minute, but after that it works like a charm. Super cool!

Fastest security device? No, Fastest scam. If there was a ZERO rating I’d use it. The instruction booklet is poorly written, vague, and little use. Right from the start had difficulty linking the device to my cell phone. Called for tech service and the young lady had no clue what to do. She was actually reading from the vague, useless instruction booklet. Sounded confused as if she had never used or trained on the device. She said she would have to have someone with more experience contact us either by phone or email. She was ready to end the call but never took our cell phone number or email. No one ever got back to us. Finally got the device linked, but not the way the instructions said. When linked the device eats up battery power. Due to the poor instructions we misunderstood how to unlink the device from the cell phone. We called tech service again and the second young lady was also devoid of knowledge about the device. Again we were told someone would contact us. No cell or email contact information was asked for. She was ready to hang up without the information. Finally figured things out. We added the two contact names as our free plan allowed. However, later, we had to delete and change one contact. We attempted to add back a second contact and a message popped up saying we were only allowed two contacts by our plan. The pop-up stated we could only add a contact now if we joined their monthly plan for $1.99/month. We only have one contact name in the system. We decided to return the device. Called tech service to find out how to return it. We were told we would have to email a request for a form. The email address (repeated several times) was bogus. They never replied with a form. We googled a site, managed to get the form else where. The instructions stated to fax the request form in to the company. There was no fax to receive the form. We scanned the form and sent it by email. Doubt we will ever hear from them. Save your money and avoid the aggravation.

Piece of junk---sending it back. Don't waste your money

I was very excited to use the device when I see and read about it on website and I placed the order. It is received now. I liked its quality. Learning for how to use it. I have asked for video to use it. Overall nice.

Ordered this a week ago and wasn’t sure how to set it up. I called and they helped me figure it out luckily. Vibration is strong and LEDs are bright. Woiuid have liked more instructions.

Took a LONG time for shipping. I spoke with someone at their office line who said it was because it was Pre-Order. I don't remember it being Pre-Order but i have it now and it works to my liking.

Pre-ordered a device back in June 2017 and haven't received anything as of today 8/14/2018. I wanted to demo it for our organization for safety reasons and am being questioned by the head of administrative staff where is the product. Every three months you get a news letter something like "we are excited to announce your device will be shipped soon" and then after some days you will receive another news letter, we found a bug in the device and are trying to fix it. And then another news letter this device will work only with iOS and the device will be shipped soon for Apple users. And then another email "We experienced a delay from the manufacturer oversees". You don't get a proper response when you ask them to refund the money. All you get to hear is the product will be shipped soon. But when?

The long wait was worthwhile! This is an excellellnt product - I knew it would be - that's why I waited. It's a bit of a challenge to learn how to set it up but I was able to get help from technical suppport, and I'm still learning. I'm told there will soon be an instructional video