Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
145 reviews
Signify HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Signify Health, part of CVS Health, exists for one simple purpose: to build trusted relationships that make people healthier. We do this by bringing comprehensive and personalized health evaluations and preventive screenings right to health plan members’ front doors. Each year, our experienced clinicians, supported by innovative technology, visit millions of people nationwide with the goal of improving health outcomes, closing gaps in care and providing connections to the right care for their unique needs. From just one easy appointment, health plan members receive a detailed picture of their health, with the time to get their questions answered. After the visit, Signify Health shares a comprehensive report with the member, their primary care provider and their health plan. Our proactive approach enables members, health plans and health care providers to act on the information we provide efficiently and effectively. Ensuring a more connected, effective care experience for all.
Signify Health (signifyhealth.com) has 145 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
145 approved reviews, newest moderated first
Jacquelynn was very sweet, thorough, and helpful. i will definitely be requesting her next visit!
By Joslyn A.
Response from Signify Health· Jul 31, 2026
Hello, Thank you for taking the time to let us know how Jacquelynn is doing. We love hearing about these amazing experiences and look forward to seeing you again next year. Stay well.
When you try to call the company it says "We are sorry an application error had occurred" is this a scam? They had my mother waiting Saturday and did not show up. Now i don't want them there after not being able to call them back!
By Peanutt
Response from Signify Health· Jul 28, 2026
Hello, we are sorry to hear about your recent experience. We work with you health plan to send a licensed clinician to your home at no additional cost for an In-Home Health Evaluation. Please reach out to [email protected] or 855-984-5121 so that we may investigate this further.
UPDATE: I did get the results in the mail after over a month but it said “inconclusive results”🤷🏽♂️ The visit itself was ok and I’ve worked with them in the past through my Humana insurance Medicare Express plan. Normally they take blood and/or urine samples and you get the results by mail but in this case I haven’t got any results and there’s no way to get in touch to ask what happened.
By Medicare Express C.
Response from Signify Health· Jul 27, 2026
Hello, We are sorry to hear about your recent experience. We are unable to look into your visit based on your display name. We would be happy to share that info with you if you reach out to [email protected] or 855-984-5121.
Appointment for home health visit was made 5 weeks in advance and confirmed via their robo caller confirmation phone call 2 days before the appt date. The clinician was a no show for the large time window set by them (8am-noon). At 12:15pm I called Signify who said she was just running late and it would be about another 15-20 minutes. Ok, fine, waited another full hour, still no show, no call, no text, absolutely nothing but 5+ hours of wasted time. Called Signify and cancelled and told them I would not reschedule. Never again.
By Dave C.
Response from Signify Health· Jul 22, 2026
Hello, we are sorry to hear about your recent experience. We understand that it can be frustrating when a clinician is not able to make it on time. Sometimes, if a clinician needs to spend a little extra time with someone, it will throw off the schedule for the rest of the day. I am unable to look into your specific visit based on your display name. Please reach out to [email protected] or 855-984-5121 so that we may investigate this further.
They wanted me to change my primary physician to Oakwood Healthcare, and only to promote a CVS owned company.
By Robert B.
Response from Signify Health· Jul 22, 2026
Hello, We are sorry to hear that you did not have a 5-star experience. We work with your health plan to offer a service that is no additional cost to you. If there is anything that you think we can do better, please reach out to [email protected] or 855-984-5121.
Jacqueline Rubsam is outstanding! She answered so many of my questions. Could I please request that next year Aetna sends her back. Thank you Margaret Batchelor
By Margaret B.
Response from Signify Health· Jul 20, 2026
Hi Margaret, Thank you so much for taking the time to let us know how Jacquelynn is doing. We love hearing about these amazing experience and look forward to seeing you again next year. Stay well.
I Had A Home Visit And Never Received My Gift Card I Called Them Twice To No Avel
By Mary U.
Response from Signify Health· Jul 20, 2026
Hello, We are sorry to hear about your recent experience. Incentives can be provided in a few different ways. I am unable to look into your account based on your display name. We would be happy to look into the status. Please reach out to [email protected] or 855-984-5121.
Well to start,it was positive from the start to the end.. I am very happy and very appreciative for jodee calling me before hand having a time frame,she was very professional and information was right on and helpful and very nice and able to talk just about anything,what more can I say but it was all good..thanks again
By Gary P.
Response from Signify Health· Jul 20, 2026
Hello, thank you for taking the time to let us know how Jodee is doing. We love to hear about these amazing experiences and look forward to seeing you again next year. Stay well.
