Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
145 reviews
Signify HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Signify Health, part of CVS Health, exists for one simple purpose: to build trusted relationships that make people healthier. We do this by bringing comprehensive and personalized health evaluations and preventive screenings right to health plan members’ front doors. Each year, our experienced clinicians, supported by innovative technology, visit millions of people nationwide with the goal of improving health outcomes, closing gaps in care and providing connections to the right care for their unique needs. From just one easy appointment, health plan members receive a detailed picture of their health, with the time to get their questions answered. After the visit, Signify Health shares a comprehensive report with the member, their primary care provider and their health plan. Our proactive approach enables members, health plans and health care providers to act on the information we provide efficiently and effectively. Ensuring a more connected, effective care experience for all.
Signify Health (signifyhealth.com) has 145 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
145 approved reviews, newest moderated first
Constant phone calls, and no providers in my area. QR code that doesn't work, the blueberry app they push for AI visits got my sons information hacked thru Meta, the equipment they sent didn't work. They say I can't receive services until appointment is met, but no providers.
By Michelle D.
In over 2 yrs I haven't had an in home visit. 4 times I put my dog away and waited for the 4 hours. Every time a no show and only one time did they cancel and that was at the very end of my 4 hour wait.
By Bill D.
Response from Signify Health· Oct 13, 2026
Hello, We are sorry to hear about your recent experience. We tried to request some additional information from you as there is not a profile that matches your details. We encourage you to reach out to [email protected] or 855-984-5121 so that we can investigate this further.
Dr. Jodee Mosher was very thorough. She conducted both blood and urine tests that i will get future results from. She asked thoughtful questions about my health and checked my carotid and pulse in my feet and made recommendations for additional tests by my PCP. In past, home health visits have not nearly been this comprehensive.
By Kathy W.
Response from Signify Health· Sep 28, 2026
Hello, Thank you for taking the time to let us know how Dr. Mosher is doing. We love hearing about these amazing experiences and look forward to seeing you again next year. Stay well.
He was nice and professional and very friendly and very informative.
By edwin W.
Response from Signify Health· Sep 21, 2026
Hello, thank you for taking the time to let us know how we are doing. We love hearing about these types of experiences and look forward to seeing you again next year. Stay well.
I asked him to wash his hands before handling all my medications and he did not. Otherwise it was ok.
By Carol C.
Response from Signify Health· Sep 21, 2026
Hello, We are sorry to hear about your recent experience. The health and safety of both our clinicians and the members that we see are our number one priority. We are unable to locate your visit based on your name alone. Please reach out to [email protected] or 855-984-5121 so that we may investigate this further.
I have Humana Medicare health insurance. They obviously contract Signify to perform in home or virtual health assessments. I've now set 2 appointments with a live person from Signify acting on behalf of Humana. The first one was never confirmed and never happened. The second one was confirmed in a email for 9:30 am. The email said I would get a link in my email to for the virtual visit. At 9:30 I had not gotten a email from them. I called. The person on the line said the appointment is a 30 minute window. NOWHERE in the confirmation email does it state the appointment time has a 30 minute window starting at 9:30. Unbelievable unprofessional 5th grade organization. In addition they send emails stating that my pcp is not what I have communicated to Humana and they want to change it to a Signify provider. DO NOT DO BUSINESS WITH THIS COMPANY. THEY TAKE ADVANTAGE OF THE ELDERLY ON MEDICARE!!! RUN, DON'T WALK. Trust Pilot sent me a message stating they would take my review down in 2 days if I didn't give Signify more info. Well, I did and here's their 2nd grade response: Reply from Signify Health 2 days ago "Hello, we are sorry to hear about your recent experience. I am unable to locate your account based on your name alone. Because of that, I cannot see why the first visit was not completed. The second visit could have been delayed due to the clinician needing a little longer with the visit before, but again I cannot see why until we can verify the account. Please reach out to xxxxxx.com or 855-984-5121 so that we may investigate this further." I don't know if they are not educated to comprehend the clarity of what I wrote. Why would I call them so that they can further investigate. After many contact's they can't find my account? Obvious deniable and not accountable for their 5th grade treatment of contract patients. Again, run from this company as fast as you can. Tell your friends and family and investors. Take this company down!
By Greg H.
Response from Signify Health· Sep 21, 2026
Hello, we are sorry to hear about your recent experience. I am unable to locate your account based on your name alone. Because of that, I cannot see why the first visit was not completed. The second visit could have been delayed due to the clinician needing a little longer with the visit before, but again I cannot see why until we can verify the account. Please reach out to [email protected] or 855-984-5121 so that we may investigate this further. Update 9/24/26: Hi Greg, Again, we are sorry to hear about your experience. The reply above was published at the same time that we requested the additional information. Unfortunately, Trustpilot tracks how fast replies are made to 1-star reviews. Most of the time, we do not hear back from the reviewer when we request more information and we cannot locate an account if we only have a name. All of those reviews are still published too. I understand that you will not schedule another visit and we are sorry that it got to this point. However, I have filed your experience with our member services team to try and prevent this from happening again. If there is anything you would like to share with us directly, please do not hesitate to use the contact info about. Best, Signify Health
Jacquelynn was helpful and addressed my concerns. Very pleasant experience .
By PATRICIA R.
Response from Signify Health· Sep 10, 2026
Hello, Thank you for taking the time to let us know how Jacquelynn is doing. We love to hear about these amazing experiences and look forward to seeing you again next year. Stay well.
She was very kind explained everything so I understood it. Definitely would have her back if I needed someone for medical help.
By Ricky D.
Response from Signify Health· Sep 10, 2026
Hello, thank you for taking the time to let us know how we are doing. We love hearing about these amazing experiences and look forward to seeing you again next year. Stay well.
