Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
109 reviews
SignaPaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At SignaPay our Merchants and Partners are more than just numbers, they are people. People striving to carve out a piece of the marketplace and build a better life for themselves and their loved ones. We understand that in managing their money, we are also managing their lives, and strive every day to provide the dedicated service and protection needed to make credit card processing the least stressful part of their day. Our mantra is simple: "Make it Easy". Easy to get your processing application approved, easy to see your revenue, easy to stop fraud, easy to get your equipment fixed - whatever it is, we make it easy for the customer so that they can be empowered to grow their business.
SignaPay (signapay.com) has 109 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
109 approved reviews, newest moderated first
Trash customer service, I can’t even change the landing account for my batches.
By Donovan S.
Response from SignaPay· Jan 30, 2025
We take these concerns very serious, thank you for your response, we will be researching this incident.
Ever since I was introduced to Derick my life became easier.
By Alexander M.
Response from SignaPay· Jan 30, 2025
Thank you for your response, Derick is an important person in our customer support team.
A the provider Rick Pernici is a good friend of mine and he suggest y’all that a square let somebody steal from me get alone and I gotta pay it back after 16 years of being with them that’s why I was treated from squatters that got my identity and abused my square and pretended to be me and squared back me up so I switched and y’all been great so far
By Ashley T.
Response from SignaPay· Jan 30, 2025
Thank you for your response, It is always very import to hear from our merchants.
PCI fees charged incorrectly
By Andrew H.
Response from SignaPay· Jan 30, 2025
Thank you for your response, we will be looking into this charge.
Very courteous and knowledgeable. Willing to work with me on the problem. Thanks
By Grace H.
Response from SignaPay· Jan 24, 2025
We pride ourselves with our ability to solve our merchant's problems in a timely manner, thank you for your words.
Great service, prompt service and what I needed to get done was resolved in a very timely manner. Thank you SignaPay
By Sean Jusko K.
Response from SignaPay· Jan 22, 2025
Thank you for the important feedback, we always strive for a one call solutions. Thank you.
Prompt and Excellent Communication
By Michael M.
Response from SignaPay· Jan 21, 2025
Communication is very important, thank you for your response.
Excellent Service and Communication. I highly recommend this company as a Veteran.
By Walter H.
Response from SignaPay· Jan 14, 2025
Thank you for your feedback, communication is very important. We should always support our Veterans.
