Lovely merchandise
Lovely merchandise, and when it isn't perfect, the return process is fairly easy. Try it at least once!
By Summer
Response from Silk & Salt· Aug 10, 2022
Thank you Summer :)
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
448 reviews
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In each of our designs, we envision you, our client. We wish to create clothes that best suit your lifestyle and body. Our motto is that every woman deserves comfortable luxury clothing.
Silk & Salt (shopsilkandsalt.com) has 448 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
448 approved reviews, newest moderated first
Lovely merchandise, and when it isn't perfect, the return process is fairly easy. Try it at least once!
By Summer
Response from Silk & Salt· Aug 10, 2022
Thank you Summer :)
Loved the dress. More lovely than the picture. Well worth the price. Fits great, looks great. Delivered right on time too. :)
By Lisa H.
Response from Silk & Salt· Aug 8, 2022
Thank you Lisa ! Enjoy :)
Reached out to obtain my credit code. Prompt response and very friendly!
By Kayla M.
Response from Silk & Salt· Aug 7, 2022
Thank you Kalya ! Enjoy :)
I’m obsessed with this Jump suit. My Boyfriend couldn’t keep his hand off of me. Lol
By Susan P M.
Response from Silk & Salt· Aug 5, 2022
Thank you Susan :)
Very shady company. They advertise a 14 days return policy… under their returns section and on the pages with their clothing it clearly states this - but they actually only give you a store credit for returns. I reached out with photos to show them what their policy actually says on their website and their Customer service rep - Terry - refused to honor the policies on those policies and then ignored follow up emails. BUYER BEWARE. Much more trustworthy companies if you’re buying clothing at this price point. While they continue to respond to my reviews on various sites with their return policy, they ignore the fact that on the webpage of the specific items, it says there is a full refund offered within 14 days. On the page with these items, there is no mention that they will only return them for a store credit. They refused to address how this is misleading. When I reached out to the customer service, I provided screenshots showing this. Again, they ignored that they were misleading me and just stated they would only give store credit. This company is not concerned with satisfied customers, they are concerned with shady business practices to keep your money regardless of your satisfaction with their products.
By Callena H.
Response from Silk & Salt· Aug 5, 2022
Hi Callena , Our return policy regarding Sale , Final sale items and accessories is very clear and each item is visually tagged with the sale \ final sale badge. In addition , your cart and checkout items will also show which items on your cart are tagged. My apologies for any inconvenience this case may have caused . Our customer service team will contact you shortly to try and make this experience more positive for you . Thanks again , Silk&Salt CS Team
Gorgeous dress! I can't wait to wear it!
By Karen A.
Response from Silk & Salt· Jul 12, 2022
Thank you , Karen :)
Don’t fall for the slick marketing. These cheaply made products are nothing like what is portrayed. Oh. And good luck getting a refund. They make it so difficult and give you the runaround because they know what they are doing they just want you to give up.
By Steven A.
Response from Silk & Salt· Jul 12, 2022
Hi Steven Your order was refunded as all other requests Our return and refunds are 97% automatic :)
Love this dress! (Sage green) Cut is great and the fabric is fantastic, you cant see through it either...Big Plus! Cant wait to pick up the black one.👍🏼
By Melissa I.
Response from Silk & Salt· Jul 3, 2022
Thank you Melissa ! Enjoy :)