Ruby’s FashionsReviews of shoprubys.com

Response from Ruby’s Fashions· Jan 22, 2025

Hi Crystal, Thank you for sharing your feedback. However, after thoroughly reviewing our records, we can confirm that there is no order associated with your name or email address in our system. We believe there may be some confusion, as we have not received an order from you. We take customer concerns very seriously, and our team works hard to ensure that every customer has a smooth shopping experience. If you have made a purchase from another store that you believe is affiliated with ours, we recommend reaching out to them directly. If you believe there is an issue with an order you've placed with us, please contact us at 216-242-6100, and we will gladly assist you. We hope this clears up any misunderstandings, and we encourage you to reach out if there is anything we can help with. Best regards, Ruby's

Response from Ruby’s Fashions· Jan 22, 2025

Hi Kiana, Thank you for sharing your feedback. After reviewing our records, we cannot find any order placed under your name or email address. It appears that your order may have been made with a different retailer, and not with us. We understand your frustration, but as we have no record of your purchase, we encourage you to check the order confirmation details or contact the store you purchased from directly for further assistance. If you believe there’s been a mix-up or if you have additional information, please feel free to reach out to us at 216-242-6100, and we’d be happy to assist. We hope this helps clear up the situation, and we wish you the best in resolving this with the appropriate retailer. Best regards, Ruby's

Response from Ruby’s Fashions· Jan 22, 2025

Hi Lex, Thank you for sharing your feedback. However, after thoroughly reviewing our records, we cannot find any order placed under your name or email address in our system. It seems that your order may have been made with a different retailer, and not with us. We take customer satisfaction very seriously, and we do not have any reports or communications matching your description. If you’ve purchased from another company, we recommend reaching out to them directly for further assistance with your order and refund request. If you have any further details or if there has been a mix-up, please feel free to contact us at 216-242-6100, and we’ll do our best to help resolve the issue. We hope this clarifies the situation, and we wish you the best in resolving this with the appropriate company. Best regards, Ruby's

Response from Ruby’s Fashions· Jan 22, 2025

Hi LaShonda, Thank you for sharing your feedback. However, we believe there may be some confusion. We do not sell through TikTok or run any ads on that platform, and we have no record of your order in our system. It seems that your purchase may have been made from a different business. We recommend checking the details of the ad or contacting the seller directly for assistance with your order. If there’s anything else we can help with or if you need guidance on how to resolve this with the appropriate company, please feel free to reach out. Best regards, Ruby's

Response from Ruby’s Fashions· Jan 22, 2025

Hi, We’re really sorry to hear about your experience with the other business. We understand how frustrating delays and lack of communication can be. However, we’d like to clarify that this review is not related to our service. If you ever decide to give us a try, we’d be happy to provide a smoother and more reliable experience! Please feel free to reach out if you have any questions or need assistance.

Response from Ruby’s Fashions· Jan 22, 2025

Hi Tracy, Thank you for your feedback. However, it appears there may be some confusion. We do not sell knit outfits, and we have no record of any such order being placed with us. It seems that your order may have been made with a different business. We recommend reviewing the details of the store or website where you made the purchase. If you purchased from another retailer, we suggest reaching out to them directly for assistance with your order. If you need any help clarifying this situation, please don’t hesitate to contact us at 216-242-6100. We’re happy to assist in any way we can. Best regards, Ruby's