Geri-chair
I had to call and change the delivery address for my order and it was taken care of immediately. I ordered a Geri-chair, which will be delivered and set up on Friday of this week.
By Barbara C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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296 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your one-stop shop for health and wellness products. We offer a wide range of affordable high-quality products that can be conveniently ordered online and delivered right to your door. Our team of health experts carefully curates our product selection to ensure you have everything you need to lead a healthy lifestyle. We provide fast and reliable free delivery within 3-5 days, great deals, and a Subscribe & Save program to make shopping with us even more convenient and affordable. Our friendly and knowledgeable customer service team is always available to assist you. Thank you for choosing Shop Home Med as your trusted source for health and wellness products.
Shop Home Med (shophomemed.com) has 296 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
296 approved reviews, newest moderated first
I had to call and change the delivery address for my order and it was taken care of immediately. I ordered a Geri-chair, which will be delivered and set up on Friday of this week.
By Barbara C.
Timing, price and easy ordering.
By John G.
Scooter shipped quickly. Easy purchase. Assembled quickly and without fuss.
By Claire
When searching for a shower chair under a budget, Mordi was extremely helpful and was able to sell us the chair we needed within our price range!
By Kaili B.
The shipping was super fast and the whole process was easy
By Jason G.
In the beginning, everything was peachy creamy. Oh if it’s under warranty, will send it to you for nothing then and then reality email at the email ask them for the size of the screw. They gave me the length not the size bottom line for a couple of screws it cost me $28.50 to buy the whole bracket for the basket and I’m talking two little screws and all I needed was one I’m being generous giving a three stars
By RC
Response from Shop Home Med· Nov 18, 2025
Thank you for your feedback. We understand how frustrating it can be when a small part is all you need. However, we want to clarify that we are not the manufacturer of this product. When an item is under warranty, all warranty claims—including replacement screws and hardware—must be handled through the retailer where the item was originally purchased. We provided the screw length information exactly as it was given to us by the manufacturer, but unfortunately, they do not supply individual screws. That is why the full bracket was the only replacement option available. We truly wish we could have done more, and we appreciate your understanding as well as the three-star rating. If you ever need help connecting with the manufacturer or navigating a warranty claim, we’re always happy to assist.
We called twice to first get information about a high/low motor we needed, then called back to place the order after checking with my sister. Both customer service representatives, Tiffany and Dulce, were professional, informative and very kind. They followed up as promised and we were able to get the part delivered quickly.
By Grisela
Friendly and informative agent.
By Diane B.