Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
296 reviews
Shop Home MedSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your one-stop shop for health and wellness products. We offer a wide range of affordable high-quality products that can be conveniently ordered online and delivered right to your door. Our team of health experts carefully curates our product selection to ensure you have everything you need to lead a healthy lifestyle. We provide fast and reliable free delivery within 3-5 days, great deals, and a Subscribe & Save program to make shopping with us even more convenient and affordable. Our friendly and knowledgeable customer service team is always available to assist you. Thank you for choosing Shop Home Med as your trusted source for health and wellness products.
Shop Home Med (shophomemed.com) has 296 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 21 reviews with 4 stars · Clear filters
Product was a fair price and was assembled by White Glove team. replacement part was addressed as well as refund for unused delivery (200.00 or 685.00) was fair, delivery service contractor low quality.
By Janine G.
It was really strange when I got a call and the person on line was giving me the security code. He was actually helping me finish the transaction
By John F.
Clear instructions to put it together. Delivery was quick from time ordered to delivery. Product is well built and sturdy.
By Lisa H.
The product that I received what what I ordered. However, instructions for assembly were virtually non-existant. After I complained to Shop Home Med, they provided me with a YouTube video that was sufficient for me to complete the assembly.
By Thomas C.
Response from Shop Home Med· Mar 16, 2026
I'm very sorry to hear you're experiencing issues with the bed. This definitely isn’t the experience we want you to have. From your description, it sounds like there may be a mismatch in parts or a possible assembly issue. Please email our support team at [email protected] with your order number and a few photos of the bed, motors, and drive rods you received. Our team will review everything and make sure the correct parts or solution are provided right away. We look forward to getting this sorted out for you. Best,
Order arrived when promised today. Haven't had time to put together or try. Rather tired of getting text and e-mails about placing order and offering discount after order was placed and paid for.
By Kathleen K.
They took my order in a timely manner. Notified me when the shoes would be delivered and when the package was shipped
By Francis X.
All that I had questions on they were answered and I was glad for the help.
By Lenny W.
Order processing was great and they verified I ordered correct item, which I appreciated because it could be an expensive mistake. Unfortunately, they shipped it ground even though I paid for fastest shipping (via Shop) and told them I needed it for Disney.
By Lawrence M.
