Outstanding service and equipment!
My machine arrived at the perfect time before a trip. It worked flawlessly while I travelled. I was able to get some of the best sleep while travelling that I have had in a long time.
By Gary K.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,064 reviews
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ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best! Explore ResMed’s range of AirMini products to help improve your sleep and your health:Shop AirMiniShop mask packsShop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.All products are sold through Expedite, LLC, a ResMed company.
ResMed Shop (shop.resmed.com) has 1,064 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,064 approved reviews, newest moderated first
My machine arrived at the perfect time before a trip. It worked flawlessly while I travelled. I was able to get some of the best sleep while travelling that I have had in a long time.
By Gary K.
Compact design is great. No water either
By Greg B.
Helpful and fast delivery
By Club M.
Easy and convenient
By Ralph F.
Easy to use and pack!
By customer
Rep was very helpful and informative. Provided the data on my device and associated products.
By Alvin B.
No one returns ( customer advocate) returns my call
By Bret K.
Response from ResMed Shop· Sep 6, 2023
Hi there, My name is Mike and I am with the ResMed Shop Customer Support Team. We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further. Please let us know if you have any additional comments or questions!
Ordering the CPAP machine was easy after submitting my prescription and was delivered quickly. Unfortunately, the machine did not work out for me. It was covered under the 30-day risk-free trial. After making a phone call and getting a return shipping label, I was able to ship it back and received my refund quickly.
By FS