Ship insurance always settles claims…
Ship insurance always settles claims fast
By Cathy V.
Response from Shipsurance· Jan 12, 2022
Thank you for the great review!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
270 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shipsurance Insurance Services, an Assurant Company, is a shipping insurance provider. We provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates. Think of us more as a business partner than a shipping insurance vendor. We work with you as your claims management department. We have been insuring businesses for over 10 years and underwritten by Voyager Indemnity Insurance Company. Voyager is 'A' rated by A.M. Best."
Shipsurance (shipsurance.com) has 270 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
270 approved reviews, newest moderated first
Ship insurance always settles claims fast
By Cathy V.
Response from Shipsurance· Jan 12, 2022
Thank you for the great review!
We've used Shipsurance for several years (since we started with Shipstation. Filing claims is a smooth and very quick process. We insure all our international orders and the small fee they charge gives us peace of mind that it will be covered if lost. Much more reliable than USPS insurance. Highly recommended.
By Mike R.
Response from Shipsurance· Jan 14, 2022
Mike - We appreciate you taking the time to write a review and share your experience.
So much easier than dealing with USPS claims! Prompt, with fantastic customer service!
By Beth W.
Response from Shipsurance· Jan 14, 2022
Beth - Thank you for the great review.
As a business owner, I never depend upon shipper insurance offerings for my packages. I use ShipSurance because they are easy to deal with, with any claim. I have never experienced any issues when needing to recover loss of packages. The funds are recouped quickly and the staff are friendly and fast.
By LuAnn C.
Response from Shipsurance· Jan 11, 2022
LuAnn - Thank you for sharing your experience and the great review.
We highly recommend shipsurance! Their process is fast, easy, and fair. We never had an issue and will continue to purchase insurance through them!
By Spartan A.
Response from Shipsurance· Jan 11, 2022
Spartan - Thank you for the great review and kind words.
Excellent Company paid claim in 1 day
By Alan C.
Response from Shipsurance· Jan 11, 2022
Alan - We are glad we were able to settle your claim in 1 day. Thank you for the review.
very efficient. easy to use. fats payment. and very affordable rate! highly recommended for all your shipments insurance need.
By Shachar K.
Response from Shipsurance· Jan 10, 2022
Shachar - Thank you for taking the time to write a review!
Horrible Experience. My claim literally said “"Processed & Paid". However, it was false and they didn’t pay. Reply: I confirmed it was not paid. Tracking 9400109205568438226970
By John G.
Response from Shipsurance· Jan 5, 2022
John Goldman - If you claim shows "Processed & Paid" it was paid. Please contact your shipping platform for details.