The guys who came were extremely nice…
The guys who came were extremely nice and patient. I was running late and they were so nice about it. Great service!
By Lorena
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
759 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
759 approved reviews, newest moderated first
The guys who came were extremely nice and patient. I was running late and they were so nice about it. Great service!
By Lorena
We shipped with ease. Your crew was good humored, professional, and efficient. Your office staff was easy to deal with, efficicnet and friendly.
By Hans
I was so pleased and impressed with Ship Smart's entire process. I would highly recommend them and will definitely use them again.
By Francine V.
From the start to the end of the move and beyond shipsmart was there. There was someone there to answer my questions. There will my shipment was picked up. Notified when the shipment would leave and arrived within two weeks 2000 miles away. I will definitely refer friends and family . My experience was excellent I am so glad I used Shipsmart. Thank you
By Janet
The item was very thoroughly packed. It arrived to my house in perfect condition. Highly recommended.
By Mark from Oak P.
Was in the Army for almost 10 years and moved a lot so I have experienced a lot of movers. This company was by far the best moving company I have ever experienced. Hands down.
By Adam
All aspects of item transport went beautifully!
By Martha
Had a great experience with ShipSmart. Items eere handled and packed extremely well and arrived in perfect condition. Everyone was extremely polite and helpful.
By Jesse