They stopped sending pods to me and I…
They stopped sending pods to me and I paid for the unlimited. No one from customer service will get back to me
By Mario
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
567 reviews
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Shine Bathroom uses technology to elevate your bathroom experience. Shine's first product is the Shine Bathroom Assistant - A simple way to automate toilet cleaning and maintenance.
Shine Bathroom (shinebathroom.com) has 567 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
567 approved reviews, newest moderated first
They stopped sending pods to me and I paid for the unlimited. No one from customer service will get back to me
By Mario
I haven’t been able to receive pods in weeks!!! Unable to contact the company. I have not receive any shipments the inside of the toilets are dirty
By Tee G.
Your company is a sham. You are out of business so basically your toilet cleaners are expensive paper weights.
By Scott R.
You're out of business and left all your loyal customers swinging in the wind. Sad.
By Michael
My shine assistant is not spraying anymore. There are white powdery substance accumulating around the base of the equipment. I’m not sure if due to process they use to create the cleaning agent, it also creating crystallization that causes blockade on the sprayer. I tried to communicate this to Shine team however I didn’t get any respond from them.
By Genuine
I, all of a sudden, can no longer get ahold of support. All three units stopped working and I also am not receiving my toilet paper anymore and I paid for the whole year!
By Rachel
Company seems to have gone out of business, rendering their expensive products useless.
By K B.
Enjoyed clean toilets.
By Donna R.