Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
221 reviews
Shernbao USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shernbao Pet Products was established in 1999 as a comprehensive manufacturing and trading company of pet grooming equipment and supplies.We serve pet grooming and veterinary communities for over 20 years by providing professional, quality and value priced products. Our rich product line includes all kinds of clippers, dryers, bathing tubs, grooming tables, veterinary tables, cages, grooming tools and etc.We have excellent teams who focus on products development & design and production to ensure that you get the best products for the success of your grooming business.In 2019, we built a service team and logistics facility in California, US to better serve the North America customers. This allows us to timely response to orders fulfillment and service requests.
Shernbao USA (shernbaousa.com) has 221 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
221 approved reviews, newest moderated first
My tub is a great heavy tub. It would’ve been better with directions for set up. The chat person was very helpful since I wasn’t sure what I needed since I’m new to this. Delivery service was amazing left me know exact time so I could have someone there. Thank you!
By Mindy H.
Love my dryers have a grooming shop and needed something dependable
By Carrie W.
I really liked the experience of ordering from Shernbao. The shipping took almost a week, All the equipment arrived well. The stand dryer is very good and powerful, quiet as well, it makes my dogs less nervous on the table. They also included a clipper as a gift, very nice clipper and very quiet. I use these two products a lot now. I’ve never bought a Shernbao product before and I’m very happy with my purchase, I will definitely order more from them.
By Gardenia
I give 5 stars because I didn’t get both items together so I got ahold of them and they were very fast to respond! I would highly recommend. Great customer service!
By Patricia S.
This grooming company is outstanding. I have been professional grooming for the past 15 years and this is the first and the only company that listens and helps their consumers exceed. The customer service is great and the products are top of the line
By Amber H.
I ordered the hair dryer and it came in a timely manner. Everything was exactly as I had ordered. Thank you.
By Elizabeth H.
I made a mistake in ordering a product and the company was most gracious with the handling of my return and refund.
By jarbas G.
I ordered a lighted table, I received it quickly, it was packaged in a manor that when I saw it I knew it was not damaged. Very pleased with my product ordered. Thank you.
By Lloyd S.
