I'm satisfied with the service provider
I'm satisfied with the service provider
By Jessa P.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
221 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shernbao Pet Products was established in 1999 as a comprehensive manufacturing and trading company of pet grooming equipment and supplies.We serve pet grooming and veterinary communities for over 20 years by providing professional, quality and value priced products. Our rich product line includes all kinds of clippers, dryers, bathing tubs, grooming tables, veterinary tables, cages, grooming tools and etc.We have excellent teams who focus on products development & design and production to ensure that you get the best products for the success of your grooming business.In 2019, we built a service team and logistics facility in California, US to better serve the North America customers. This allows us to timely response to orders fulfillment and service requests.
Shernbao USA (shernbaousa.com) has 221 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 19 reviews with 4 stars · Clear filters
I'm satisfied with the service provider
By Jessa P.
Shopping experience and delivery was amazing. I love my products I purchased, but my grooming table came with a few dents. Besides that I love shernbao.
By Rachel
The one negative I have, is how difficult it was to connect to the dryer. It doesn’t twist on easily like you’d think. I ended up bending the wire & I might have it on secure now but it popped off 5x during my groom.
By Jessica M.
So far so good
By Danah K.
My tub is a great heavy tub. It would’ve been better with directions for set up. The chat person was very helpful since I wasn’t sure what I needed since I’m new to this. Delivery service was amazing left me know exact time so I could have someone there. Thank you!
By Mindy H.
The product we received is excellent. The only issue we had is they sent us 2 when we only ordered 1. They did pay to return the extra and issued us a refund. I would use them again.
By Mark
While I love the force of the blower and it works great in our long coat German shepherd, I’m disappointed at how many times the hose pops off the blower and I have to stop to put it back together. That’s frustrating
By Ruby H.
Response from Shernbao USA· Sep 12, 2022
Good Afternoon, I willsend You a video to Your email on how to re attach Your dryer hose, Please let us know if it works. Thank You.
An email of order confirmation and delivery estimate would be appreciated. A tracking number when shipped also.
By Ricky H.