Good product and customer service.
Good product and customer service.
By David W.
Response from ShapeShift· Apr 22, 2020
Glad you are enjoying everything, David!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
191 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Experience a completely new ShapeShift — the most secure and user-friendly crypto platform in the industry. Buy, sell, send, receive, trade, track, and hodl most major cryptos in a non-custodial way.
ShapeShift (shapeshift.com) has 191 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
191 approved reviews, newest moderated first
Good product and customer service.
By David W.
Response from ShapeShift· Apr 22, 2020
Glad you are enjoying everything, David!
Cuctomer service good response
By Glory U.
Response from ShapeShift· Apr 14, 2020
Thank you for the review!
Customer service is so nice.
By Kimm O.
Response from ShapeShift· Apr 14, 2020
Thank you for the review, Kimm!
Customer service was swift, there weren't hiccups. My account got verified in less than 36 hours.
By Temidayo A.
Response from ShapeShift· Apr 14, 2020
Happy to hear our team could help you out in a timely fashion!
Just joined Shapeshift and I have to say that they have provided me with the best customer service, which is a priority in business. I recommend this to anyone looking for an honest and reliable platform.:)
By Mlungisi M.
Response from ShapeShift· Apr 14, 2020
Taking care of our customers is one of ShapeShift's top priorities :)
Swift service, excellent customer support and all in all a website I'd highly recommend. You won't be disappointed ;)
By Megan
Response from ShapeShift· Apr 14, 2020
Thank you the review, Megan!
This platform is simply the ultra modern way to buy crypto with credit cards without hassle plus you can also swap and trade at zero fees. Thumbs up to the team behind this
By Fred E.
Response from ShapeShift· Apr 7, 2020
Thank you for the kind words! Our team is so glad you are enjoying the platform!
Friendly, knowledgable, patient handling of my 2FA issue. All interactions have been this way.
By Mike P. in P.
Response from ShapeShift· Apr 7, 2020
Thank you for the review! We're always happy to assist!