Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
92 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ServerMonkey provides new and refurbished IT hardware including servers, networking equipment, workstations, and storage solutions. Customers of all sizes, from small businesses to large enterprises, utilize our trained engineers and technicians to conduct on-site services on a global scale.
ServerMonkey (servermonkey.com) has 92 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
92 approved reviews, newest moderated first
I've ordered 8 CPUs. So far, they've always been delivered promptly and work perfectly. My only complaint is that they usally still have old thermal compund on top, and sometimes even the bottom is dirty. They worked fine after I cleaned them off.
By Shawn
Response from ServerMonkey· Apr 11, 2018
Hi Shawn, Thanks for the feedback! I've already passed it along to the team so they can make sure all CPUs are cleaned before they go out.
Mobi is the man. Big thanks to you guys for getting me up and running again!
By Kevin Hemingway CPA M.
Great Price! Praise worthy shipment! Highest recommendations!
By RICHARD
Haven't had a bad part. Sling is quick and customer service is great!
By Tony
Thank you for working with me to find components for a legacy system that needed upgraded.
By David
We've always had first class service from ServerMonkey and we've bough dozens of their refurbished servers with no issues on any of them. They're extremely easy to deal with, pricing is excellent, and the product meets our needs. Great company!
By Chris
I've placed two orders with ServerMonkey recently. Their site was well organized and I was able to find everything I was looking for quickly. I ordered Dell R620 server rails, cable management arm, and server RAM. Pricing was in line with my expectations. Both orders shipped quickly, were very well packed, and received in good condition. I received exactly what I ordered. The RAM passed all tests and is now in use with no issues. Rails and cable management arm were complete and in good condition, also now in use. If I had to characterize my experience with ServerMonkey, I would have to describe it as seamless. I had a need and, before I knew it, I had what I needed. It is too easy to overlook the amount of work it takes to make that happen. No surprises, no snags, no disappointment. I will not hesitate to order from ServerMonkey in the future.
By Randy
Great customer service, and they stand behind their products. Very helpful staff. when I had issues they helped me resolve them.
By Anthony
