Great service and very reliable
Great service and very reliable. Hopefully I will never need it but it's good to know it's there if I ever do.
By Myrna
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,038 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts (seniorsafety.com) has 1,038 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,038 approved reviews, newest moderated first
Great service and very reliable. Hopefully I will never need it but it's good to know it's there if I ever do.
By Myrna
The people are so patient and helpful when setting up the system for my mom. They answered all my questions which made the installation process very easy. I highly recommend Senior Safety Medical Alert.
By Lucy H.
Really nice customer service person and quickly got our package. We have already tested it and it works!!
By Kathy
Knowledge of person on the phone
By judy
Experience was excellent and easy
By Louise
Easy to use!
By David
This was so easy and senior-friendly to order and set up. What I really appreciated was that there was no "hard sell" to upgrade, etc. They gave us exactly what we needed, not what they wanted to "sell" us.
By Amy K.
It doesn't work
By Annette
Response from Senior Safety Medical Alerts· Mar 20, 2024
Hi Annette - We spoke with your family member last week and together discovered that the cellular reception in your home was the reason for our system to not work. It reported only getting 1 bar. Fortunately we offer a 30 Day Money Back Guarantee in case something like this happens. Once your system is returned, we'll refund your payment.