Terrific product
Terrific product, intuitive instructions for setup & verification, & great customer service.
By Paula
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,038 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts (seniorsafety.com) has 1,038 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,038 approved reviews, newest moderated first
Terrific product, intuitive instructions for setup & verification, & great customer service.
By Paula
The initial call was very informative and the gentleman was very helpful. Knew his product well.
By Merle
The representative (Robbie???)that took care of me was very kind, caring, patient and professional in answering my questions and helping me to get a better understanding of your product. Excellent customer service.
By Jennifer
You knew just exactly what i was looking for an didn't cost alot for a monthly payment i needed something to keep me safe at home in case of emrgency an great service.
By Joyce
every thing went well.
By Kenneth E R.
have not received it
By Kurt
Response from Senior Safety Medical Alerts· Apr 22, 2024
Hi Kurt. We spoke with your family member who confirmed she received the package. It looks like your review came in about 10 minutes before the system was delivered. Please feel free to reach out if you need any help connecting and testing the help button.
Prompt delivery, easy to install, courteous service
By Pete
I am obviously new to your services, and therefore can only base my experience on how things went when I called to set up my account. I was assisted by Roni, who was absolutely delightful, so very helpful and accommodating. I have already referred my 93 year old mother to you, and she set up her account today. I'm so grateful this service is available. It gives me tremendous peace of mind.
By Wendy