quick response
quick response. very helpful
By Leo
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,038 reviews
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When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts (seniorsafety.com) has 1,038 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,038 approved reviews, newest moderated first
quick response. very helpful
By Leo
response is great. High quality communication transmission and knowledgeable staff. Written instructions for implementation could be better. Response, Improve User Manual
By Maureen H.
Response from Senior Safety Medical Alerts· Aug 22, 2017
Thank you, Maureen! We actually just finished designing our new user manuals and they will be going out with new orders this week. We can send you the updated version. Just give us a call and let us know if you would like for us to do that :)
Senior Safety has been a great partner for ensuring the safety and security of our independent living residents at The Homestead. They offer a cost-effective, reliable, medical alert system and an impeccable team of professionals who work wonderfully with our staff and residents.
By Kelly
Response from Senior Safety Medical Alerts· Aug 22, 2017
Hi Kelly, Thank for you the kind words! We really enjoy working you and your staff at The Homestead as well!
I ordered Senior Safety Cellular System with fall detection for my Dad. The order experience was very easy and customer service very knowledgeable. The system was very easy to set up, and the paperwork made it easy to establish the call tree I wanted, as well as the other important information such as cross street and key code for Dad's door lock for emergency personnel. Set up included tests for range and fall alert. This system replaced a very well known competitor that was more expensive and had lots of cellular signal reception problems. We are very happy with the Senior Safety system.
By Galen
Response from Senior Safety Medical Alerts· Aug 22, 2017
Thank you, Galen! We're happy to hear that you're having a better experience with our company.
Very helpful and professional..
By Sarah
Response from Senior Safety Medical Alerts· Aug 22, 2017
Thank you, Sarah!
My dad recently had a heart attack and then a stroke. He is alone for several hours at a time. We ordered Senior Safety pendant to provide him an easy way to get help if he isn't feeling well. We selected the fall detector model to ensure that should he fall for any reason, someone will be alerted. We have tested it and he has set it off accidentally. Each time the response was prompt and courteous.
By Kelly
Response from Senior Safety Medical Alerts· Aug 22, 2017
Thank you for sharing and for putting your trust in our company, Kelly.
I feel so much more secure. I have tested the device in most of the areas that I knew had little cell coverage and have always heard from senior safety.
By Cinda
Response from Senior Safety Medical Alerts· Aug 22, 2017
We're happy to help provide you with some peace of mind!
Great company
By Edward
Response from Senior Safety Medical Alerts· Aug 22, 2017
Thank you, Edward!