Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,038 reviews
Senior Safety Medical AlertsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts (seniorsafety.com) has 1,038 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,038 approved reviews, newest moderated first
Very easy set up with mom. It gives her great peace of mind.
By Deborah
Response from Senior Safety Medical Alerts· Sep 18, 2017
Hi Deborah, Glad to hear the setup was easy for you and that your mom feels more comfortable knowing she has a way to get help in case she needs it :)
Received quickly. No extra fees or costs. Works out in the yard as well as in the house. Staff was helpful as we set it up. No question too small, all answered with kindness and patience. Appreciate the waterproof, extra necklace included, Vial of Life information, and the free lock box.
By Lucy
Response from Senior Safety Medical Alerts· Sep 11, 2017
Hi Lucy, Thank you for sharing your experience! All of us here take our job very seriously because that's the kind of people we are and we understand how important a service like this is for the person using it as well as their family! -Senior Safety
Mom loves the monthly monitoring program
By Linda
Response from Senior Safety Medical Alerts· Sep 11, 2017
Hi Linda, Thank you for putting your trust in our company!
Was delivered in a timely manner. Easy hook up and the test went well. Mother felt very comfortable and secure talking to person on other end of machine. We are happy with this company.
By Pamela
Response from Senior Safety Medical Alerts· Sep 7, 2017
Hi Pamela, We're happy to hear that our system and service is providing you all with some peace of mind. Thank you for sharing!
I did not have the computer-connected printer for the legal size documents so had to wait for the mailed versions. Also no instructions about electronic signatures. Haven't activated it yet, so that remains to be seen.
By Margaret
Response from Senior Safety Medical Alerts· Sep 5, 2017
Hi Margaret, Thank you for your feedback. If you are having trouble with the electronic paperwork, no worries. You can use the stamped envelope included with your paperwork to return the hard copies. If you need any assistance testing out your device, feel free to give us a call and we'll be happy to help!
The customer service was good. The product itself is good. Our frustration with the company/device is that the signal was weak at the home needing the device and we had to return the device. It should not have been advertised to us that a AT & T signal was strong in Monroe, Wisconsin.
By Barb
Response from Senior Safety Medical Alerts· Sep 5, 2017
Hi Barb, We're sorry to hear that AT&T cellular service is not strong in your area and that you had to return the alert system. If you need some advice on what the next best step could be to getting a system that will work inside your home, please don't hesitate to give us a call.
I am very satisfied with the mobile gps So far. My mom accidentally hit button and the response was prompt and very friendly with her.
By Roxanne
The company responded to my comment. I was not expecting that. Since you mentioned Family Check-in, how do I find out more about that?
By Carlos M. D.
Response from Senior Safety Medical Alerts· Aug 25, 2017
Hi Carlos, We'll reach out to you today to tell you more about the Family Check-in feature. Thank you! Senior Safety
