new manager
With the new manager; Abner, I am having a stellar experience. Prior to that my main reason for choosing this storage was location.
By rosyrossi
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
609 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
609 approved reviews, newest moderated first
With the new manager; Abner, I am having a stellar experience. Prior to that my main reason for choosing this storage was location.
By rosyrossi
Was treated professionally and the space works great for my purposes. Was also made aware of available discounts
By Chuck
Good Much better than competitor across the street.
By Adrian
A SURPRISE TO HAVE A HUGE!! Rate change in a vety short period of time upon deciding to use company for storage. Im looking into othet options now.
By KAREN
Response from Self Storage 1· Mar 7, 2017
Hi Karen, We follow the industry standards regarding rate increases and we pride ourselves in having the most competitive rates around. If you have not already done so, please contact [email protected] so that we may offer you a discount to help offset your rate increase. We appreciate your business.
WONDERFUL STAFF IN HOUSTON VERY EFFICIENT AND INVOLVED
By Philippe
The rental raise in January is making the rental un-affordable. I'll be vacating the unit asap.
By Carole
Response from Self Storage 1· Mar 8, 2017
Hi Carole, We apologize for your unpleasant experience and we can understand your frustration. We follow the industry rate regarding rate increases. If you haven’t done so already, please contact [email protected] so we can offer you a discount to help offset your rate increase. We appreciate your business and we hope that in the future we may be able to better meet your needs.
fast clean and great
By Mary
I love the facilities , Nice safe quiet place , The new price increase is too much , Nice place though , I do recommend it , is pricey .
By GEORGE