timely response
timely response to receipt of requested document.
By Thomas
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
609 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
609 approved reviews, newest moderated first
timely response to receipt of requested document.
By Thomas
I have been with Self Storage 1 for a long time and have always utilized the autopay. The computer system kicked me off and they contacted me immediately to let me know that i had a payment due and because it wasn't my fault they waived the late fee and gave me a 2 month discount for any inconvenience. Great Service!!
By Dina M.
Nice, friendly staff! Especial thanks to my receptionist Norma for very fast, good service.
By Irina V.
I've been renting out storage space at this facility for a few years now and the service and professionalism of this staff has been excellent since day 1. They are friendly, helpful, and keep the place looking clean. Great staff.
By Anthony
Made me feel right at home & was very informative & professional. I felt my stuff was safe & secure at their facility with all the cameras & security measures. I would definitely go back if I have to.
By COURTNEY H F.
I have positive experience with self storage 1
By YI
They are always friendly and helpful!!
By ELINOR
Awesome stuff, great price and clean
By MYKHAILO