It was very disappointing to find out …
It was very disappointing to find out that the price has been increased by more than 30% only a few months after moving in. Otherwise all great!
By Jan
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
609 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
609 approved reviews, newest moderated first
It was very disappointing to find out that the price has been increased by more than 30% only a few months after moving in. Otherwise all great!
By Jan
They have always provided me great customer service and always willing to help! Thank you Jackie, Paul and Carmen.
By CELESTE
I had a concern about billing but Paul helped me out with excellent customer service. Nice clean building and storage units.
By dude
The Self Storage personnel are professional & patient. The facility is immaculately clean with great sized storage space with a perfect temperature. I am impressed with the facility.
By Peter T.
Isela and team do an amazing job.. they ensure I’m contacted right away when my packers arrive, and go above and beyond.. Not your average storage unit!!!
By Feaster, Nacarci D.
The cleanliness of the facility is excellent - so is the staff.
By Brandler, J.
You have always been so helpful with anything that I've needed. When it came to changing my unit, you did everything to get me what I wanted! Thank You...You guys are great!
By Connors, Carol J.
great staff, nice facility
By BRIAN