Great service
Great service. I never worked about the security of my items and myself at SS1. Very helpful staff and clean facility.
By ERIN
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
609 reviews
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Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
609 approved reviews, newest moderated first
Great service. I never worked about the security of my items and myself at SS1. Very helpful staff and clean facility.
By ERIN
Love the customer service I get there 😀😀😀
By Lilly143
Self Storage 1 employees are generally helpful and go above and beyond depending on practical situations..... so Thank you for your service at self storage 1
By Tei
Thought the rent was reasonable but raising by $50/month not long after moving all our stuff in. Probably will look to move out some where else.
By SB
Easy Access, No issues with Pickup and Delivering items to Storage Unit and the Billing is correct and on time
By Paul
The staff at Self Storage 1 are second to none. They are great and keep the facilities immaculate. They are always available to the public and to their consumers who utilize the facilities. Having the staff they have is what has kept people utilizing the storage facility. The price is a little pricy, however, for the services they provide I'd pay the high price.
By OTIS
Great folks at the office.
By CATHRYN
Clean faclities . Friendly professional, personable staff. The prices go up at a regular interval but can be offset. I have enjoyed doing business with them for years.
By TONI