Great staff
Great staff! Very clean!
By Elaine
Response from Self Storage 1· Aug 21, 2018
Hello Elaine, We thank you for your observation. Keeping the facility and the team in tip-top shape is what we do!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
609 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
609 approved reviews, newest moderated first
Great staff! Very clean!
By Elaine
Response from Self Storage 1· Aug 21, 2018
Hello Elaine, We thank you for your observation. Keeping the facility and the team in tip-top shape is what we do!
The fee increases monthly and what started as reasonable and overpriced. And they always say there’s no smaller units
By Levin, S.
Response from Self Storage 1· Aug 21, 2018
Hello Ms. Levin, We are sorry you feel this way. We assure you that we do not do monthly increases. Please call us to further assist you.
The service is very good. Love the facility clean and secure. Signing up was easy and affordable. When an issue came up with increase, management made an effort to meet my needs. Thank you
By Lern, T.
Response from Self Storage 1· Aug 21, 2018
Hello Mr. Lern, We are glad your move-in experience was a breeze. We are always willing to work with our customers and we are happy we met your needs.
This is a great facility with very helpful staff.
By Lawford, J.
Response from Self Storage 1· Aug 21, 2018
Hello Ms. Lawford, Being helpful is one thing we stand for. Thank you very much for years of business!
The place is exactly what I need for my storage purposes.
By Jonathan
Response from Self Storage 1· Jun 27, 2018
“Jonathan, we’re glad the storage met your need. Thank you for nice review =).
I LOVE this office. The staff, the doc's EVERYONE takes such good care of my cats and treats them as if they were their own. I also love the follow up they do to make sure my fur babies are ok post appt.
By Shawn
Nice clean location and friendly staff that remembers your name. 5 Stars all around. Nikko
By Nikko
Response from Self Storage 1· Aug 29, 2018
Thank you for the review Nikko!
Only been using a month. So far, way better than Public Storage.
By Lowell D.
Response from Self Storage 1· Jun 12, 2018
Thank you Lowell! We appreciate your feedback. We strive to be the best!