Clean facility
Clean facility, temperature controlled, and the staff are very friendly and helpful.
By Gerard
Response from Self Storage 1· Jul 13, 2018
Gerard, glad that the staff are helpful. Thank you for the nice review.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
609 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
609 approved reviews, newest moderated first
Clean facility, temperature controlled, and the staff are very friendly and helpful.
By Gerard
Response from Self Storage 1· Jul 13, 2018
Gerard, glad that the staff are helpful. Thank you for the nice review.
No lie, your crew consist of 2 wonderful girls, and 1 cool guy!
By David W.
Response from Self Storage 1· Aug 29, 2018
We appreciate your review David!
Great location; friendly and attentive staff;
By Harry
Response from Self Storage 1· Aug 21, 2018
Dear Harry, Thank you for your kind comments. We work hard to be great!
The staff are the BEST! The location is the cleanest and well watched, they have cameras at every floor and entry and exit way. They are always welcoming and willing to work out any issue you may have. Great place to be, so happy I found them.
By Mero, M.
Response from Self Storage 1· Aug 21, 2018
Hello Mr. Mero, We are glad you found us too! It was a pleasure to meet and assist you. We appreciate your compliments. We take security seriously.
It is conveniently located. I feel safe there. It is always clean. I can stop by after hours. Thank you!i
By INGRAM, C.
Response from Self Storage 1· Aug 21, 2018
Hello Ms. Ingram, We are happy to hear you feel safe and at ease at our facility. Security is our specialty!
good experience and clean operation
By Isen, S.
Response from Self Storage 1· Aug 21, 2018
Hello Mr. Isen, We appreciate your feedback and hope you continue to have a great experience at Self Storage 1- West LA.
great neighborhood customer service - immaculate facility.
By THOMAS H.
Response from Self Storage 1· Aug 21, 2018
Hello Thomas, You’re right, location is everything. We are happy you picked Self Storage 1- West LA as your storage solution.
Best storage facility, clean, temperature controlled, great security. Best of all, parking is inside building so rain or shine you never have to endure the elements! Love friendly helpful staff! Best storage ever!
By Rodriguez, Ondra G.
Response from Self Storage 1· Aug 21, 2018
Hello Ms. Rodriguez, We appreciate you for being with us all these years and still feel you are receiving the best in storage. Rain or shine we are still here!