Always helpful
Always helpful
By Nunez, H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
609 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
609 approved reviews, newest moderated first
Always helpful
By Nunez, H.
My experience with the facility are Personnel Average Cleanliness in general Below average Cleanliness bathrooms Above average
By Clossey, Daniel D.
I just recently lost my lock keys and had to purchase another lock. The staff sold me a new lock and cut the old lock off without any delays and allowed me to get into my storage unit and get what I needed without loosing any time; which allowed me to get to my next appointment on time. The staff is always very friendly and very helpful whenever needed. Thanks for all of your help.
By Lewis, J.
Great! Clean and friendly
By Seymour, S.
Always courteous helpful. If I have any issues they take of it right away. I live in Texas but I feel secure they handle things quickly.
By Elizabeth
great place to have an storage room also their staff are amazing.
By Dairon D.
Good storage options. Great staff. No frills but they have great hours and reasonable prices.
By Byers, N.
Easy to access units. They also sell boxes and packaging supplies and allow access to a moving truck if needed. Safe and secure so far!
By Atkins, A.