Recommend
Clean, organized, easy to use in all respects. Strongly recommend.
By William
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
609 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
609 approved reviews, newest moderated first
Clean, organized, easy to use in all respects. Strongly recommend.
By William
Well maintained facility with helpful, friendly staff and reasonable pricing.
By Steve W.
Storage unit door was broken and kept falling on our heads as we tried to move in. The two parking spots were always occupied which made the move more difficult.
By disgruntled
Response from Self Storage 1· Mar 1, 2022
We apologize for any inconvenience you may have had during your move-in with us. If your unit door continues to slide down, please let us know so that we can schedule repairs. Depending on the day and time, parking can be difficult but we do our best to manage the flow of traffic as much as we can.
The women who work here are amazing. They provided superb customer service.
By Jessie F.
Clean and convenient - good service
By Adam
Easy and affordable storage.
By G W.
Sierra (or Cierra, my apologies) was fantastic in helping remove and get a new lock on my locker. She literally stayed with me a bit after closing to help. She was so professional and courteous. I really appreciate this as it was a bit of an emergency for me. Thank you!
By Johnson, Abra M.
The staff here is wonderful and the access into the building is very easy. I would highly recommended.
By Young, N.