Select Auto ProtectReviews of selectautoprotect.com

This company does not honor their customers. They stand behind grey areas and deny deny deny and never pay for work that may be needed on your car. I do NOT recommend them at all. AVOID AVOID AVOID

This company will do anything to take your money and keep it. They refused to honor the refund agreement outlined in their contract after the car was sold, despite providing all of the required documentation. There are many choices in this industry, I would recommend you stay away from Select Auto Protect!

NEVER RECEIVED A REFUND! My vehicle suffered hail damage and was totaled out by my Insurance Company. I requested a pro-rated refund from Select Auto Protect and was told to send in the Total Loss Report issued by my insurance company and my mileage, which I did. We purchased the Platinum Plan, COVERED VEHICLE: 2015, Buick, Enclave, 66,185 Miles, Coverage Term: Dec-23-2021 To Dec-22-2026 or 147,185 Miles WAITING PERIOD: 12/23/2021 & 1000 Miles My policy was effective for 81,000 miles (1000 of which was grace period) or Dec/22/2026 whichever came first. It is June of 2023 and my mileage was 76,431 when I turned in my car and submitted my mileage proof for refund. I paid $2,100 for my policy. The manager informed me that I was not due a refund because my account was actually in the negative because I had used 18 months at the industry standard of $125 per month - so basically you pay $125 for the first 17 months and the said there is nothing left to refund. I was very frustrated because I inquired about the refund when the plan was purchased and nothing was said about a $125/month charge when calculating the refund proration. Very deceitful. Don't Purchase!

I wish I could give this company a zero. In June/July of this year, I had a problem with my Toyota Highlander. It took over three weeks for them to come out and approve the repairs - with me calling repeatedly getting the run around. I had picked my car up because it was driveable and it would not have not have even been there when they sent the examiner if I hadn't been calling bugging them and the manager happened to mention that the examiner was coming out that day. Had to leave work and run car to dealer so it would be there. Never communicated to me - total run around the whole time. After the examiner was there, took me another length of time to see what they would approve. Only approved half the repair (which, I am sure you will be surprised, was not the part that would have been covered per the policy). the manager assured me that the examiner's report had been sent to me and when I said I didn''t get it assured me it would be sent. Never received. The worst part of this whole thing is I just sold my highlander and was told to send my mileage in, which I did. My policy was effective for 61,000 miles (1000 of which was grace period) or May 1, 2021-May 1 2026 whichever came first. It is Aug of 2023 and my mileage was 113,441 when I turned in my car and submitted my mileage proof for refund. I paid $2,150 for my policy. The manager informed me that I was not due a refund because my account was actually in the negative because I had used 28 months at the industry standard of $125 per month - so basically you pay $125 for the first 17.2 months and the rest is on them if you keep the policy. I have had legitimate extended warranties and it was always prorated based on the mileage and/or months used. Read the cancellation section - totally deceiving.

Bought our policy with my wife's used Cadillac as the dealer policy was 3x as much. Come to find out, the coverage were were promised was a total lie. They cover really nothing and will deny each and every claim, making you pay out of pocket. The customer service is unhelpful and rude. The company should not be in business. We called prior to service, explained everything we were having issues with, and they directed us to the dealer. Upon denying the claim, the dealer then informed us we owed almost $500 in diagnostic fees and still had to fix the car for about $2700- this was a radiator and car computer issue. When you then try to cancel, they add a lot of fees and say well you used your coverage for a denied claim. AVOID THIS COMPANY

Refused to honor warranty contract. Failed to communicate or provide any explanation for denial of claim. All contract conditions were met and vehicle was running perfectly up until time of break down and vehicle had to be towed. Refused to put anything in writing regarding denial of claim and have not provided me with vehicle inspection report.

I would strongly discourage anyone from dealing with this company. I was misled by the sales person; I believe that my claim was very obvious and it was denied; despite many calls no one returns my calls. This is in sharp contrast when I purchased the warranty and the call backs were almost immediate. Based on my experience, I question if the 5 star reviews are legit.

Do not waste your money. I’m in the process of filing a claim with my bank. They keep giving me the run around n avoiding my phone calls