Seeksail, Inc.Reviews of seeksail.com

2810 North Church Street, Wilmington, Delaware

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The Fair Hearing score

4.7/ 5

Excellent

22 reviews

Seeksail, Inc.4.7Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Seeksail

SeekSail.com is your ultimate one-stop platform for all your Yacht Charter needs. Whether you're an experienced sailor or a newbie venturing out into the open waters for the first time, SeekSail.com has something for everyone. With their vast collection of sailboats, yachts, and catamarans, you're sure to find the perfect vessel for your next adventure. Their intuitive search engine makes it incredibly easy to discover and book tailored experiences in some of the world's most breathtaking sailing destinations.Not only does SeekSail.com offer a seamless booking experience, but they also prioritize safety and customer satisfaction above all else. With their team of skilled professionals and a commitment to quality, you can trust that every aspect of your journey will be meticulously planned and executed. Their stellar customer support is always ready to assist you with any questions or concerns, ensuring a hassle-free and unforgettable sailing experience.Join the growing community of happy sailors who have found their sea legs with SeekSail.com. With a 5-star rating on Trustpilot, you know you're in good hands as you embark on the adventure of a lifetime. So hoist the sails and chart a course for your dream destination with SeekSail.com! ⭐️⭐️⭐️⭐️⭐️

Seeksail, Inc. (seeksail.com) has 22 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.

Also known as: Seeksail, seeksail.com
Website: seeksail.com
Category: Vehicle Rental
Location: Wilmington, Delaware
Listed on The Fair Hearing: 2026

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Jun 18, 2023

Mixed Experience with Seeksail

Our yacht charter experience with Seeksail was a bit mixed. While there were some positive aspects, there were also areas that fell short of our expectations. On the positive side, the yacht provided was in good condition and well-maintained. The crew was friendly and professional, ensuring our safety and comfort throughout the trip. The itinerary offered beautiful destinations, allowing us to explore stunning coastlines and experience breathtaking sunsets. However, there were a few issues that dampened our overall experience. The communication with the Seeksail team could have been better, as there were delays in response times and some miscommunication regarding our specific preferences. Additionally, we encountered a few logistical challenges during the charter that could have been better addressed and resolved. While we appreciate the efforts made by Seeksail, we believe there is room for improvement in terms of customer service and attention to detail. With some adjustments, they have the potential to provide an exceptional yacht charter experience. Overall, our experience with Seeksail was satisfactory, but there is still room for growth and enhancement in certain areas.

By Toby W.

Response from Seeksail, Inc.· Jun 19, 2023

Dear Toby, Thank you for taking the time to provide us with your detailed feedback regarding your recent yacht charter experience with Seeksail. We are glad to hear that you enjoyed the yacht and found our crew professional and the itinerary to your liking. However, we are truly sorry to hear about the shortcomings you experienced, especially in terms of communication and the logistical challenges during your charter. We understand how important clear and prompt communication is, especially when it comes to creating an unforgettable sailing experience, and we apologize if we fell short of our usually high standards. Your feedback is incredibly valuable to us, as it helps us identify areas in which we can improve our services. Rest assured, we are taking your comments seriously and will be reviewing our communication procedures to prevent any future delays. We will also be taking a close look at our logistical processes to ensure smoother sailing experiences for our customers in the future. We are grateful for your constructive feedback and appreciate your understanding. Our customers' satisfaction is our utmost priority, and we're committed to using your input to enhance our services and provide an exceptional yacht charter experience. We hope to have the opportunity to welcome you back aboard in the future, and to show you the improvements we've made thanks to your feedback. Best regards, Alissa Zuzaini Customer Experience Manager www.seeksail.com

Seeksail reviews

22 approved reviews, newest moderated first

Mar 9, 2024
Très belle expérience
Très belle expérience, la location du bateau s’est super bien passée, je recommande vivement!
By Augsburger A.
Response from Seeksail, Inc.· Mar 11, 2024
Bonjour Alexandre, Merci infiniment pour votre retour positif ! Nous sommes ravis d'apprendre que la location du bateau s’est très bien passée et que vous avez eu beaucoup de plaisir. Votre recommandation est grandement appréciée et motive toute l'équipe à fournir un service exceptionnel à tous nos clients. Au plaisir de vous accueillir à nouveau pour un autre voyage en mer ! Cordialement, L'équipe de Seeksail
Mar 8, 2024
Thanks for the hospitality
Thanks for the hospitality. I really appreciate what Mila did in terms of making sure my family enjoyed the charter. Really recommend Seeksail ⭐️⭐️⭐️⭐️⭐️
By Allyssya
Response from Seeksail, Inc.· Mar 11, 2024
Hello Allyssya, Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you and your family enjoyed your charter experience with us. Recommendations like yours are what inspire us to keep enhancing our services. We look forward to welcoming you aboard again for another memorable sailing adventure! Warm regards, The Seeksail Team
Jul 1, 2023
My experience with Seeksail was Amazing
My experience with Seeksail was excellent. Obviously when booking yachts, you never know exactly what you are going to get until you step on board and we were quite nervous wondering if we were going to be arriving and all was as per what you see online. The boat we booked was even better then the images. It was lovely. The staff were excellent and made our stay on board a beautiful one. We would use Seeksail without question again for our future yacht travel. And we hope it is very soon.
By Leigh
Response from Seeksail, Inc.· Jul 3, 2023
Dear Leigh, Thank you so much for sharing your experience and for the glowing review! We're thrilled to hear that your charter exceeded your expectations, and that the team was able to make your stay aboard a memorable one. We strive to provide accurate information and quality service to all our guests, and we're glad to hear we hit the mark for you. Your kind words are truly appreciated and will motivate us to keep improving our services. We can't wait to assist you with your future yachting adventures. Looking forward to serving you again soon! Best regards, Alain
Jun 18, 2023
Mixed Experience with Seeksail
Our yacht charter experience with Seeksail was a bit mixed. While there were some positive aspects, there were also areas that fell short of our expectations. On the positive side, the yacht provided was in good condition and well-maintained. The crew was friendly and professional, ensuring our safety and comfort throughout the trip. The itinerary offered beautiful destinations, allowing us to explore stunning coastlines and experience breathtaking sunsets. However, there were a few issues that dampened our overall experience. The communication with the Seeksail team could have been better, as there were delays in response times and some miscommunication regarding our specific preferences. Additionally, we encountered a few logistical challenges during the charter that could have been better addressed and resolved. While we appreciate the efforts made by Seeksail, we believe there is room for improvement in terms of customer service and attention to detail. With some adjustments, they have the potential to provide an exceptional yacht charter experience. Overall, our experience with Seeksail was satisfactory, but there is still room for growth and enhancement in certain areas.
By Toby W.
Response from Seeksail, Inc.· Jun 19, 2023
Dear Toby, Thank you for taking the time to provide us with your detailed feedback regarding your recent yacht charter experience with Seeksail. We are glad to hear that you enjoyed the yacht and found our crew professional and the itinerary to your liking. However, we are truly sorry to hear about the shortcomings you experienced, especially in terms of communication and the logistical challenges during your charter. We understand how important clear and prompt communication is, especially when it comes to creating an unforgettable sailing experience, and we apologize if we fell short of our usually high standards. Your feedback is incredibly valuable to us, as it helps us identify areas in which we can improve our services. Rest assured, we are taking your comments seriously and will be reviewing our communication procedures to prevent any future delays. We will also be taking a close look at our logistical processes to ensure smoother sailing experiences for our customers in the future. We are grateful for your constructive feedback and appreciate your understanding. Our customers' satisfaction is our utmost priority, and we're committed to using your input to enhance our services and provide an exceptional yacht charter experience. We hope to have the opportunity to welcome you back aboard in the future, and to show you the improvements we've made thanks to your feedback. Best regards, Alissa Zuzaini Customer Experience Manager www.seeksail.com
Jun 16, 2023
We are thrilled to embark on an…
We are thrilled to embark on an exciting yacht charter journey with Jean from Seeksail.com. His guidance throughout the booking process has been exceptional. We have complete confidence in his recommendations and look forward to a memorable experience. Highly recommended!
By Adam C.
Response from Seeksail, Inc.· Jun 2, 2024
Dear Adam, Thank you so much for your 5-star review! We are delighted to hear that you are thrilled to embark on an exciting yacht charter journey with us. We're especially pleased that Jean's guidance throughout the booking process met your expectations. Your confidence in his recommendations and your kind words are truly appreciated. We look forward to providing you with a memorable and exceptional experience on your upcoming trip. Thank you for highly recommending us! Best regards, Seeksail Team www.seeksail.com +1-302-253-7553
Jun 12, 2023
Wonderful Yacht Charter Experience
Our yacht charter experience with Seeksail.com was absolutely wonderful. The specialist understood our preferences and created an itinerary that allowed us to explore stunning destinations. The yacht was luxurious and the crew provided top-notch service. We couldn't have asked for a better experience!
By Aaron W.
Response from Seeksail, Inc.· Jun 2, 2024
Dear Aaron, Thank you so much for your 5-star review! We are thrilled to hear that your yacht charter experience with Seeksail.com was absolutely wonderful. It's great to know that our specialist understood your preferences and crafted an itinerary that allowed you to explore stunning destinations. We're also pleased to hear that you found the yacht luxurious and the crew's service top-notch. Your kind words mean a lot to us, and we couldn't be happier that you had such a fantastic experience. We look forward to welcoming you on another unforgettable journey in the future! Best regards, The Seeksail Team www.seeksail.com +1-302-253-7553

Seeksail, Inc.Reviews of seeksail.com

Rating distribution

What customers rate

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Seeksail, Inc.Reviews of seeksail.com

Rating distribution

What customers rate

Seeksail reviews

Très belle expérience

Thanks for the hospitality

My experience with Seeksail was Amazing

Mixed Experience with Seeksail

We are thrilled to embark on an…

Wonderful Yacht Charter Experience

About Seeksail

More in Vehicle Rental, Delaware

Europasailors

GetRentacar.com

Barquea

Caribbean Rentals

Seeksail reviews

Très belle expérience

Thanks for the hospitality

My experience with Seeksail was Amazing

Mixed Experience with Seeksail

We are thrilled to embark on an…

Wonderful Yacht Charter Experience