Great experience
Great experience, quick delivery! The lockset I needed to purchase was easily found on their website. Ordering was a breeze, and delivery time was fairly quick.
By Chris L. Facilities M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
228 reviews
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Securitylocksupply is listed under Home Improvements.
Securitylocksupply (securitylocksupply.com) has 228 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
228 approved reviews, newest moderated first
Great experience, quick delivery! The lockset I needed to purchase was easily found on their website. Ordering was a breeze, and delivery time was fairly quick.
By Chris L. Facilities M.
I have been trying to call customer service about a recent order, and can not get anyone to answer. I have also replied to several messages that you have sent with no response.
By Darrin E.
They keep asking for a survey and I haven’t used the lock uet
By Denise L.
Ordered locks on February 5th. Order was delivered in a different state. It is February 24th and I have yet to receive an update on my order. I have contacted customer service and received no update.
By Lowanda H.
everything worked and fit as it should.
By Richard H.
I still haven’t received my locks and the tracking info hasn’t been updated since 2/7. I called and left a message, received a call back and was told to wait a few weeks.
By Tom P.
Very easy to install and arrived when expected. I'm very pleased with this order and I saved lots of money doing this my self instead of have a lock Smith doing it for me. Again I pay for expedited shipping and received my order as expected and the mesuments was on point for my door just make sure you answered the questions they ask you about the door and how you want your handle and lock positioned. I would recommend this company. Did not have to contact customer support because everything was on point and had no issues installing the lock and I have no locksmiths experience. That's how easy it is to install and have a feeling of great security. Thank you...
By William B.
The locks arrived very quickly. They look beautiful and fit my door like they should. My only issue is I requested the keys be matching and they were not. Customer service was very nice and is sending me out new cylinders with matching keys. Otherwise it looks like a good solid lock. I definitely recommend, plus I prefer to buy from a small family owned business then a big box store. Hope this review is helpful.
By Tracy