I like the revised updated app
I like the revised updated app, very efficient and intuitive.
By Khee K.
Response from comGateway· Aug 31, 2026
Thank you for your feedback! Your support means a lot to us – thank you for choosing comGateway!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
330 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop from your favorite US online stores with your very own US address and ship your purchases worldwide with comGateway. Let our services provide you with the best online shopping and international shipping experience you'll ever have. From fast and reliable door-to-door shipping and shipment tracking to our OneBox package weight reduction service and excellent customer service, we offer our customers nothing but the best.
comGateway (secure.comgateway.com) has 330 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
330 approved reviews, newest moderated first
I like the revised updated app, very efficient and intuitive.
By Khee K.
Response from comGateway· Aug 31, 2026
Thank you for your feedback! Your support means a lot to us – thank you for choosing comGateway!
I had an excellent first experience with comGateway’s BuyForMe service. As an international buyer, I needed help purchasing urgent replacement parts from a US seller that could not accept my Singapore-issued credit card. Smile from customer service was responsive, patient and very helpful. He guided me through the BuyForMe process, explained the membership options clearly and helped ensure my order could proceed smoothly. The payment process was straightforward, and I especially appreciated the support in coordinating my urgent order for vessel replacement parts. I am now looking forward to using comGateway for future US sourcing and international forwarding requirements. Very good customer service and a useful solution for overseas buyers purchasing from US merchants.
By AACe T.
Customer service: length of time in storage, allowing other packages time to arrive and be dispatched together in a single box.
By Adriana
Response from comGateway· Aug 28, 2026
Thanks for the feedback and enjoy your purchases!😊
Thanks to this site, I’ve been able to enjoy a truly wonderful shopping experience. I use the service frequently and have complete confidence in them, so I had no hesitation in upgrading from Lite to Prime. I’m extremely happy with the service and the overall experience. If you can’t find what you’re looking for in your own country, don’t give up this site is definitely worth trying!
By KD
Response from comGateway· Aug 20, 2026
Thank you for choosing comGateway – we look forward to serving you again!
Have always used com Gateway and have never had any issues. Would recommend this service.
By Leia W.
Response from comGateway· Aug 17, 2026
Thank you for your continued trust. We truly appreciate your support and look forward to serving you again soon!
Com Gateway services are great indeed, with timely tracking information details makes it easier for customers track their shipments coming back for my online shopping withn Com Gateway
By Rohit N.
Response from comGateway· Aug 13, 2026
Thank you for your kind words! Thank you for choosing comGateway!😊
Great customer service ,prompt responses, will be coming back for my future purchases
By Pamela F.
Response from comGateway· Aug 10, 2026
Thank you for your kind words! We're so glad you enjoyed our service and prompt responses. We truly appreciate your trust and look forward to serving you again! 😊
Their systems are as antique as the Model T Ford. It is nearly impossible to deal with them. They are very unhelpful. I believe all their support is provided out of China, and it is nearly impossible to communicate with them if you have a problem. I strongly suggest using another consolidator who will undoubtedly be more helpful and accommodating.
By Tim K.