It was just ok
It was just ok
By zee L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
40 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ScentGiant was created by a father and son duo's passion for great scented products curated by our devoted team, offered at impeccable prices.
ScentGiant (scentgiant.com) has 40 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
40 approved reviews, newest moderated first
It was just ok
By zee L.
Timely delivery, smells GREAT!
By Kimberly F.
Response from ScentGiant· Jul 11, 2022
We appreciate your review! We work hard to get our orders out to our beloved customers quickly! Thank you for your feedback, ScentGiant
Found our favorite scent of car air freshener! Thank you!!
By Kris C.
Candles came packaged very well
By Janet
Response from ScentGiant· Jul 11, 2022
We appreciate your review! We strive to provide quality packaging as well as service. Thank you for your feedback, ScentGiant
Great experience! Also quick customer service. Thanks!
By Luke
Response from ScentGiant· Jul 11, 2022
We appreciate your review! We strive to provide quick and quality service. Thank you for your feedback, ScentGiant
Timely and very well packaged will order again!
By Chris Lo B.
Response from ScentGiant· Jul 11, 2022
We appreciate your review! We strive to provide quick shipping as well as quality packaging. Thank you for your feedback, ScentGiant
Fast shipping and great service
By S K.
Response from ScentGiant· Jul 11, 2022
We appreciate your review! We strive to provide quick shipping as well as quality service to every customer. Thank you for your feedback, ScentGiant
I placed a big order and when I received 4 of the candles where broken. I emailed them to let them know with no response.
By Christine N.
Response from ScentGiant· Sep 6, 2021
Hello Christine, You emailed us on September 2nd at 5:59pm and we replied to your email on September 2nd at 6:21pm. We asked for you to send us pictures and let us know which scents were broken so that we could send replacements. Also, we just sent a follow up email as well. Please email us back so that we can send you the new candles. Thanks, Kevin