Very slow shipping
The website says orders are processed in 1-2 business days but I didn’t get a tracking number for a full week. My package still hasn’t arrived. They did reach out and apologize after I emailed twice.
By Steph A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
40 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ScentGiant was created by a father and son duo's passion for great scented products curated by our devoted team, offered at impeccable prices.
ScentGiant (scentgiant.com) has 40 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2 reviews with 2 stars · Clear filters
The website says orders are processed in 1-2 business days but I didn’t get a tracking number for a full week. My package still hasn’t arrived. They did reach out and apologize after I emailed twice.
By Steph A.
I order one and they send me another one that I don’t like.
By Gilbert E.