Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
288 reviews
Say InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make sense of car insurance by giving drivers the information they need to pick the coverage that’s right for them. Basically, we’re keeping insurance simple. Just like it should be.Transparent. Clear. Simple. What sets us apart? Roadside Assistance included in every policy. Clear and transparent about coverage options. Discounts like Advance Pay, Pay-in-Full, and Anti-Theft.It’s insurance, your way.We provide coverage in Colorado, Kansas, Illinois, Indiana, Missouri, Tennessee.Get A QuoteCoveragesAbout Us Our Say Service Squad will be there for you whether you want to call in, chat online, or even email about anything insurance related.
Say Insurance (sayinsurance.com) has 288 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
288 approved reviews, newest moderated first
I don’t feel That the prices are as good as other agencies and you get a lot more from them
By Beckie
Response from Say Insurance· Jun 5, 2019
Thank you Beckie for taking the time to bring this to our attention. We will use the feedback to make us better.
It's great for me!
By Deborah K.
Response from Say Insurance· Jun 5, 2019
That's great to hear! Thank you Deborah!
You guys just increased my premium for no reason.
By Oyetunji A.
Response from Say Insurance· Jun 12, 2019
We're sorry to hear about your rate increases. We do appreciate your feedback and you taking the time to review us. If you call us at (800) 225-5729, a Say Service Squad member may be able to look into why your rates have increased.
They are very good people
By Rebar H.
Response from Say Insurance· Jun 5, 2019
We love hearing that Rebar. Thank you!
You guys are very nice people
By Thomas R.
Response from Say Insurance· Jun 5, 2019
Thank you Thomas! We love to hear that!
I wish they had a mobile app
By Wesley A.
Response from Say Insurance· Jun 5, 2019
Thank you Wesley for the feedback. We are always seeking insights on ways we can improve our customer experience.
Doing a great job with helping ppl out easy to use an great customer service
By Michael H.
Response from Say Insurance· Jun 5, 2019
Thank you Michael for the awesome shout out about our Say Service Squad. We think they're pretty great too!
Like any insurance company they're a real piece of poop, just not a stanky one. Tolerable basically. They do what they say they're gonna do and you can't ask for more than that.
By Juan L.
Response from Say Insurance· Jun 6, 2019
Thank you Juan! We'd love to hear how we can improve our customer experience.
