SaunaKits.comReviews of saunakits.com

Knowledgeable staff that can help walkthrough you through exactly what you need. Thanks John!

It has been a pleasure working with the whole sales team. They have answered all my questions and are very knowledgeable, I would definitely recommend!!! Thanks Matthew,Eric and John

We ordered a diy build sauna! Scary? The advice, the explanations and the deal were brilliant. Nordica were amazing. Next step is the delivery and build. So far so good

Great experience, thanks for the service.

Just ordered our first sauna through Nordica. Customer Service was top notch. Hope the finished product is equally as great.

Mathew the CSR was patient, well informed and very helpful, providing several quotes with different equipment permutations. Looking forward to the delivery!

Had a very difficult time communicating to representative regarding shipping and delivery. Could not get a manager to speak to after repeated attempts. Spoke to a particular representative with no progress and he repeatedly asked if I wanted to cancel my order, I said I would like to speak to another representative/ manager to understand my position. Told the representative not to call me until Mgr was available. This representative called no less than six times.( I did not answer). Ultimately a mgr called and the shipping / delivery issue ( I live on an island), was resolved at an additional cost which was not told to me at approval of address and purchase. Ultimately purchased product awaiting delivery.

problems setting no call back