Excellent product and service..
Excellent product and service... very reliable company!!!
By Francisca C.
Response from SaunaKits.com· Jan 21, 2024
Thank you for the feedback, Francisca! We really appreciate it!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SaunaKits.com (formerly Nordica Sauna) is America's Most Trusted Sauna Store offering thousands of products including indoor and outdoor saunas, infrared saunas and sauna heaters. All from industry leading brands you know and love.
SaunaKits.com (saunakits.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
571 approved reviews, newest moderated first
Excellent product and service... very reliable company!!!
By Francisca C.
Response from SaunaKits.com· Jan 21, 2024
Thank you for the feedback, Francisca! We really appreciate it!
I will most certainly be purchasing more and also recommending Nordica Sauna to all of my friends and family. They were extremely kind and patient with me helping me make the purchase of my first sauna. They also shipped my sauna to me and it got here quicker than even Amazon prime packages!!! I cannot recommend this sweet company more!
By Evyn
Response from SaunaKits.com· Jan 21, 2024
Evyn, thanks for sharing your experience and kind review. We hope you enjoy your Sauna!
Initial communication about shipping was a bit slow, but once i reached out they were communicative. Shipping was smooth and everything arrived in good shape and as planned. the construction process was fairly clear and basically everything fit/functioned as i had hoped.
By preston
Response from SaunaKits.com· Jan 23, 2024
Thank you for the feedback, Preston - we really appreciate it!